Ratings based on 195 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Sep 2024
Hotel refurbishment evident in the rooms, late checking in, safe parking
Comment from Hotel Management
26 Sep 2024 by Jean-Chrsitophe, Hotel Management
Thank you for your commentCustomer satisfaction is our priority
5 out of 5
by A verified traveler

Clean & comfortable-would recommend

Posted 3 Aug 2024 on Hotels
Very friendly check-in good information. Room extremely clean and well decorated. Very good value for money.
Comment from Hotel Management
23 Aug 2024 by Jean-Chrsitophe, Hotel Management
Thank you for your commentVery attentive to the quality of the welcome and services, we do everything possible to give complete satisfaction to our customersKind regards
5 out of 5
by A verified traveler

Posted 26 Mar 2024 on Hotels
Comment from Hotel Management
27 Mar 2024 by Jean-Christophe, Hotel Management
Nous vous remercions pour votre commentaireNous mettons tout en oeuvre pour donner entière satisfaction à notre clientèle
5 out of 5
by A verified traveler

Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Jean-Christophe, Hotel Management
Nous vous remercions pour votre commentaire
5 out of 5
by A verified traveler

Lovely stay

Posted 7 Jul 2022 on Hotels
Lovely reception when we arrived, free onsite parking fantastic and proximity to Pau great. Room spotless and comfortable with even a kettle to make hot drinks. Large bathroom and separate toilet clean and fresh. Owner extremely helpful.
Comment from Hotel Management
17 Jul 2022 by Jean-Christophe, Hotel Management
Thank you for your comment
4 out of 5
by A verified traveler

Very nice room

Posted 29 Nov 2021 on Hotels
Nice clean room with helpful staff just a few minutes away from the center. Not crazy about the layout where you have the toilet and the sink in separate rooms but that’s common in France.
Comment from Hotel Management
30 Nov 2021 by Jean-Christophe, Hotel Management
Thank you for your comment.
5 out of 5
by A verified traveler

Posted 29 Aug 2021 on Hotels
Good location with some good bars and restaurants nearby
Comment from Hotel Management
29 Aug 2021 by Jean-Christophe, Hotel Management
Thank you for your comment. The satisfaction of our customers is our priority.
5 out of 5
by A verified traveler

Posted 1 Jul 2021
Great welcome made to feel at home Great recommendation for evening meal Very close to shops etc Would recommend staying here
Comment from Hotel Management
2 Jul 2021 by Jean-Christophe, Hotel Management
Thank you for your comment. We make every effort to give complete satisfaction by a family welcome, quality services and equipment. Thank you
5 out of 5
by A verified traveler

Posted 22 Jan 2020
We were very happy with everything, the hotel is very clean, the staff is very friendly and helpful, the location is excelent, very close to the center. We will come again!!
Comment from Hotel Management
30 Jan 2020 by CITOTEL ATLANTIC, Hotel Management
Thank you for your comments. Quality services and a friendly welcome are our priorities. We look forward to welcoming you to our hotel.
5 out of 5
by A verified traveler

Posted 5 Oct 2019 on Hotels
Comment from Hotel Management
17 Oct 2019 by CITOTEL ATLANTIC PAU, Hotel Management
Nous vous remercions pour votre avis. Nous mettons tout en oeuvre afin de proposer à notre clientèle un accueil chaleureux et familiale ainsi que des prestations et équipements de qualité.