Ratings based on 561 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Stayed in this hotel a couple of times on our way driving for Spain from the UK. Excellent quality rooms, well appointed public spaces and the staff are friendly and very helpful
Comment from Hotel Management
4 Nov 2024 by PLB, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 31 Oct 2024
Excellent!!
Comment from Hotel Management
4 Nov 2024 by PLB, Hotel Management
Madame, Monsieur,Nous vous remercions pour la note que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler
Posted 29 Oct 2024
The first room 110 was very smelly, previous incumbents had been smoking in that room. Moved to another room 316 which was noisy from i believe a generator or machinery of some sort. This made a noise all night long.
We have been to this hotel many times without issue, on this occasion it disappointed on a large scale. Corridors smelt smokey and everywhere could do with a deep clean.
Last visit was 16 months previously and it has gone downhill rapidly.
Comment from Hotel Management
4 Nov 2024 by PLB, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
Posted 7 Oct 2024
We enjoyed our stay.
Comment from Hotel Management
9 Oct 2024 by PLB, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 30 Sep 2024
Great stopover point . Great acces to main roads
Comment from Hotel Management
2 Oct 2024 by PLB, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 23 Jun 2024 on Hotels
Great location and everything you need for an overnight stay and early start
Comment from Hotel Management
1 Jul 2024 by PLB, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 28 Jan 2024
I think my stay would have been better if the farmers strike was not happening shutting down some road access. The strike limited my ability to get around effectively making the location not as ideal for my business. WiFi did not work first 2 days, but they gave me a conference room with hard line for free and were attentive to all my requests. Good location for business access, but not ideal for vacationing as it is a bit far from the city center.
Comment from Hotel Management
30 Jan 2024 by PLB, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 22 Dec 2023 on Hotels
Comment from Hotel Management
30 Jan 2024 by PLB, Hotel Management
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler
Great hotel and location
Posted 13 Oct 2023 on HotelsThis was a short day and the hotel offered everything we needed on our stay.
Comment from Hotel Management
21 Oct 2023 by PLB, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler from Houston
Posted 21 Aug 2023
Assigned a room to me but the room had been assigned to another guest. AWKWARD.
Only1 very small elevator. Inconvient for so many guests but at least the stairs work.
Price seems high for the small room small bath etc.
Comment from Hotel Management
9 Sep 2023 by PLB, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
