Ratings based on 55 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Cosy and beautiful place
Posted 24 Jun 2024 on HotelsBeautiful hotel, great service and friendly staff
by A verified traveler
Posted 24 Mar 2024
by A verified traveler
Posted 15 Mar 2024
by A verified traveler
Posted 16 Feb 2024 on Hotels
What place was just absolutely amazing. Great customer service simple book perfect breakfast beautiful town to be around. In the architecture of the building is amazing.
by A verified traveler
Posted 29 May 2023
First, the negative-Squeaky bathroom door and the exhaust fan needed maintenance & cleaning. Now for the praise-We felt welcome every moment, almost as if we instantly became part of the family. No pretense anywhere. And the coffee they serve was really, really, good.
by A verified traveler
Posted 11 May 2023
The place is unique, really nice, quiet, great staff and very clean. Breakfast was fantastic, I do highly recommend it.
Comment from Hotel Management
20 May 2023 by Gerencia, Hotel Management
Hello we really apreciate your comments. Thanks for your visit and hope you had a good stay.
by A verified traveler
Posted 8 Apr 2023 on Hotels
Comment from Hotel Management
5 May 2023 by Gerencia, Hotel Management
Gracias por su visita.
by A verified traveler
Posted 5 Mar 2023
A very peaceful place to collect one's self. The tri-lingual manager stands out as one who is always on top of things, and does so with charm and amicability
Comment from Hotel Management
5 Mar 2023 by Yolihuani, Hotel Management
Thanks for your visit, and kind words. Its always a pleasure to have such a nice, not just guest but friends.Balam
by A verified traveler
Posted 1 Feb 2023
The owners are interesting, supportive, very helpful people.
Comment from Hotel Management
6 Mar 2023 by Yolihuani, Hotel Management
Thank you. We love to help others to know this charming place.
by A verified traveler
Find another place
Posted 8 Jan 2023 on HotelsThis hotel is very centrally located. This is it's good feature. Rooms are very old, I estimate at least 65 years oldand have not been very well maintained. All doors, windows, floors, bathroom fixtures were defective or on the verge of breaking. This includes all locks, latches and hinges. None of the windows or doors were weatherproof or soundproof, which made for particularly cold, humid and noisy rooms.
The hotel advertises as pet-friendly. However, pet rooms are not designated so you may end up with a room which has a definite pet smell. Windows have no blinds, so lights from corridors cannot be blocked.
Standard hotel amenities are not present. Such as air conditioning or heating in the rooms, so no way to clean the atmosphere or dry the air in the room. There is no parking at this hotel, although you may park at the very narrow, sloped street at your own risk. There is paid parking nearby, but with very limited capacity. The hotel advertises free WiFi, but the existing one has extremely poor quality of service. I was unable to connect throughout my entire stay. There is not staffed reception or regular service. You may have to wait for someone to appear at the reception desk and no chance of asking for extra linens afterhours, for example.
Showers are extremely loud. You cannot hold a conversation in our room if the neighboring room's shower is being used. Linens, pillows and towels have a moldy smell. There are many other better places to stay in Patzcuaro.
Comment from Hotel Management
12 Jan 2023 by Gerente, Hotel Management
Dear anonima,We are responding to your comments about your stay with us. The properties in Patzcuaro are old and historic, the Posada Yolihuani is 163 years old, but the building where you were staying is 12 years old. After your departure we checked the room accessories, which we found in perfect condition. We are in winter and at 2250 m of altitude, it is cold, but your room, like all the others, has a very efficient gas heater, the windows of the room where you stayed have thick curtains and a wooden interior volet that insulates completely from the outside, cold and light, the big bed is equipped with an hypoallergenic feather duvet specially made for low temperatures. The bed linen, sheets and napkins, are dried in the sun when the weather allows it, and if not, they are machine dried. The WIFI needs to be more powerful and we are changing it by tripling its range, which was foreseen. We are always willing to receive criticism when it is constructive and objective, but stating that the rooms "could" smell of animals because we are PetsFriendly is, as you put it, your assumption and not a reality. Patzcuaro is a small colonial town with cobblestone streets, some narrow and in many cases sloping, but we have a parking lot for guests two blocks away. 24 hours a day we have a friendly staff to attend to our guests, at night there is a watchman to whom you can turn to for any need. We hope that your return trip to Argentina will be without delay.Sincerely
