Ratings based on 35 Verified Reviews

4.1 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2024 on Hotels
4 out of 5
by A verified traveler

VERY basic

Posted 16 Feb 2023 on Hotels
No shampoo, no heater (it's very cold in the morning), you even need to ask for a bottle of water, which most hotels in Mexico already have in the rooms. Towels are rough. The bathroom is so small, I wonder how a large person could fit on the toilet.
Comment from Hotel Management
1 Apr 2023 by RECEPCION, Hotel Management
HELLO, THANK YOU FOR YOUR COMMENT THAT HELPS US TO CONTINUE IMPROVING, WE ARE AN ENVIRONMENTALLY FRIENDLY HOTEL, THAT IS WHY WE DECIDED TO GET RID OF THE PLASTIC, SO WE HAVE A WATER PURIFIER FILTER FOR USE BY OUR CUSTOMERS.WE ARE SORRY THAT YOUR STAY WAS NOT ENTIRELY COMFORTABLE, WE WILL CONTINUE WORKING TO IMPROVETHANK YOU, WE SEND YOU CORDIAL GREETINGS, WAITING TO SEE YOU BACK
3 out of 5
by A verified traveler

Posted 8 Nov 2021
The room light at the room did not work. They tried to replace the bulb, but that did not work. There was only ONE electrical outlet in the bathroom to charge devices.
1 out of 5
by A verified traveler

Falta de consideración

Posted 1 Aug 2021 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2020
3 out of 5
by A verified traveler

Posted 1 Nov 2020 on Hotels
Decent place to stay. Helpful staff. Clean basic rooms, good view from upper patio. Good location of just off Centro. Good parking. Noisy early morning with transport vehicles moving around, beep beep beep.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2020 on Hotels
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Me encantó la limpieza y la atención del personal
Comment from Hotel Management
19 Oct 2024 by Hotel Camelinas:, Hotel Management
Gracias por dedicar su tiempo para escribirnos su opinión, fue un gusto atenderlos. ¡Esperamos vernos pronto!
5 out of 5
by A verified traveler

Posted 23 Mar 2024
The hotel check in was seamless, the hotel very clean and location is about a 10 minute walk to Centro
Comment from Hotel Management
16 Apr 2024 by RECEPCION, Hotel Management
Hola, muchas gracias por tu valoraciónNos alegra que tu estancia fuera confortable y ágil.¡Nos vemos pronto!
5 out of 5
by A verified traveler

Posted 8 Jan 2024
Ambiente agradable y acogedor. Muy limpio y seguro.
Comment from Hotel Management
9 Jan 2024 by RECEPCION, Hotel Management
Hola, muchas gracias por su valoración y comentario, esperamos verlo muy pronto