Ratings based on 327 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Beautiful property that stays true to its roots. Heritage decor with all the modern necessities. Loved how the rooms are named after cities in Michoacán. Staff was absolutely amazing. Strongly recommended.
Comment from Hotel Management
20 Nov 2024 by Public Relations Team, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at Hotel Mansión Iturbe. It's our goal to provide our guests with an authentic and memorable experience, and we're delighted that we were able to achieve that for you. Our team takes great pride in preserving the rich history of our building while offering all the modern comforts you need. We look forward to welcoming you back to Pátzcuaro soon!
by A verified traveler
Posted 13 Nov 2024
Mansión Iturbe was absolutely amazing. We stayed during Dia de Muertos and the location could not have been better. We were staying tight across the street from food vendors, the pop up market and all of the entertainment the town had to offer. We were able to walk everywhere. There are so many dining locations to pick from and in walking distance. The hotel staff was incredibly kind. There were water dispenser and ice located near the rooms for your convenience. There was no need to buy water, we just filled up our stainless steel water bottles. Breakfast was included in our stay and it was delicious.
Comment from Hotel Management
14 Nov 2024 by Public Relations Team, Hotel Management
Thank you for your kind words about your stay at Mansión Iturbe! We're thrilled to hear that you had such a wonderful time during Day of the Dead. It's a truly magical time to experience Pátzcuaro, and we're so happy you chose our hotel to be a part of your trip. We look forward to welcoming you back again soon!
by A verified traveler
Posted 15 Sep 2024
Un Hotel muy Limpio cumple con los estándares para ser una estrella más y tiene elevador para silla de ruedas es magnífico. Todo muy bien excelente.
Comment from Hotel Management
17 Sep 2024 by Public Relations Team, Hotel Management
¡Muchas gracias por enviar su reseña! Nos alegra enormemente saber que disfrutó de su estancia en el Hotel Mansión Iturbe. Es gratificante conocer que nuestros esfuerzos por mantener un ambiente limpio y acogedor han sido de su agrado.Sabemos lo importante que es la accesibilidad para todos nuestros huéspedes, y nos complace que haya encontrado nuestro elevador para sillas de ruedas útil. ¡Estamos comprometidos en brindar una experiencia inolvidable a cada visitante!
by A verified traveler
Beautiful. No AC
Posted 17 Jun 2024 on HotelsThe hotel was beautiful. Conveniently located in the Zocalo. The on site restaurant was good and convenient. The staff was friendly. The only issue I had was the lack of Air Conditioning. The hotel listing said it was an ammenity but wasn’t the case.
Comment from Hotel Management
18 Jun 2024 by Public Relations Team, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel to be beautiful, conveniently located, and that you enjoyed our on-site restaurant and friendly staff.We sincerely apologize for the confusion regarding air conditioning. We understand that you were under the impression that our hotel offers air conditioning, and we regret that this was not the case. We are currently working on updating our listings to ensure that they accurately reflect our amenities.We would like to clarify that our hotel does not have air conditioning. However, we do have heating, which may have caused some confusion with the thermostat. We apologize for any inconvenience this may have caused.We value your feedback and appreciate you bringing this to our attention. We are committed to providing our guests with a comfortable and enjoyable stay, and we will take your comments into account as we continue to improve our services.Thank you again for your feedback. We hope to have the opportunity to welcome you back to our hotel in the future.
by A verified traveler
Posted 24 Mar 2024 on Hotels
Excellent service,
Comment from Hotel Management
3 Apr 2024 by Public Relations Team, Hotel Management
Thank you for sending your comments about Mansión Iturbe!
by A verified traveler
Posted 14 Mar 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by Public Relations Team, Hotel Management
Muchas gracias por enviar sus comentarios, nos alegra que haya disfrutado su estancia en Hotel Mansión Iturbe!
by A verified traveler from Apollo Beach
Posted 27 Feb 2024
Beautiful property, excellent staff.
Comment from Hotel Management
29 Feb 2024 by Public Relations Team, Hotel Management
Thanks for sending your comments, we are really glad you enjoyed your stay with us at Mansion Iturbe. We appreciate your nice comments about the Hotel and our staff. We are looking forward to have you with us again!
by A verified traveler
Posted 24 Feb 2024
Friendly staff and lovely room with a view of the plaza!!
Comment from Hotel Management
27 Feb 2024 by Public Relations Team, Hotel Management
Thanks for sending your feedback, we are really happy to know that you enjoyed your stay with us at Mansion Iturbe, thank you for your comments about our staff and we are really glad you enjoyed the view from your room.
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
20 Jan 2024 by Public Relations Team, Hotel Management
Thanks for sending your review, we are looking forward to have you with us again at Mansion Iturbe!
by A verified traveler
Posted 15 Nov 2023 on Hotels
Comment from Hotel Management
15 Nov 2023 by Public Relations Team, Hotel Management
Gracias hospedarse en Hotel Mansión Iturbe, nos alegra que haya disfrutado de su estancia.
