Ratings based on 69 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2019 on Hotels
sucks service mind
do not recommended
Comment from Hotel Management
16 Nov 2019 by Tsix5 Team, Hotel Management
Please accept our sincere apology for any trouble or inconvenience have caused to you. We will investigate and to eliminate the defect and we’re really appreciated if anything we can do for you, We will find our best solution available to resolve this issued. Please inform to us.
Thank you and we’re looking forward to have an opportunity to service you again in our nearest future.
by A verified traveler
Very disappointing!
Posted 6 Nov 2019 on HotelsThe room is of good size and fairly practical.
The airconditioning is preset and central controlled.
When switching on the temperature was set at 18 degrees and the fan on hurricane force. The room was freezing cold.
Reception reluctantly sent a technician who set the temperature a couple of degrees higher but he was unable to reduce the fan speed. As a result uncomfortable temperature and terrible noise.
Although booked for 2 persons we could only get one keycard.
Comment from Hotel Management
6 Nov 2019 by Penpitcha / RSVN, Hotel Management
Warmest Greetings from Tsix5 Hotel
Regarding the case that occurred on 02 Nov 2019 – your room no.711, please accept our sincere apology for any trouble or inconvenience have caused to you. On behalf of management team, We desire to provide our best solution available to resolve this issued by increase the well training program and workshop of our staffs must good behave with our customers to comply with our hotel standard.
Thank you for your review, we will certainly more further evaluate how we can prevent this problem if occurring again in the future. Because we’re realize the most important is our customers, we have to express our best services to.
Thank you and we’re looking forward to have an opportunity to service you again in the nearest future.
Tsix5 Hotel Team
by A verified traveler
What's going on?
Posted 31 Oct 2019 on HotelsVery welcome and efficient reception. Room was trendy and a nice size. Bed was really comfortable. Cable TV Limited. Breakfast was good but not really catering for westerners. WiFi was great. No information in English about things to do in the area - all in Russian???? Surprisingly no information at all about the hotel and its facilities. Still not sure I went to the correct private beach or whether I could use the facilities in the sister hotels. Bit out of the way and not much going on in the area, which is one reason why guests need lots more information (in English and Japanese) about what's going on at the hotel, in the vicinity and further afield. Still enjoyed the stay though.
Comment from Hotel Management
7 Nov 2019 by RSVN, Hotel Management
Thank you for your review. We will take this suggestion to improve it.
by A verified traveler from Hong Kong
Posted 4 Dec 2018 on Hotels
The room was big, clean and comfortable. The only complaint was that the water pressure for the shower was too weak.
by A verified traveler
Posted 23 Jun 2018 on Hotels
Recommended
for Everyoneby A verified traveler
Posted 16 Mar 2018
When I needed to find a hotel for the night, Tsix5 was there. fully accompanied my needs even though I didn’t make it to the breakfast buffet. The spacious room had me feeling positive and not constricted. I look forward to staying here again one day.
by A verified traveler
Great hotel , should book on line ( direct more )
Posted 14 Dec 2016 on HotelsAmazing
But should book on line , as it is very expensive direct,
Far away , comfort
by Conall from Belfast
Wonderful hotel
Posted 3 Jul 2016 on HotelsLovely hotel with amazing bedrooms! Would stay again
Recommended
for Everyoneby A verified traveler
beautiful room
Posted 2 Mar 2016-beautiful room
-clean
-spacious
-good room service
by Sidney from United Kingdom
Excellent
Posted 7 Jan 2016 on HotelsGreat Hotel, very modern room. Very comfortable. The staff were very friendly throughout our stay. The hotel is located about 3 km from the party areas, and there always transport available to take you there.
