Ratings based on 32 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Place is in the middle of nowhere… not even a 7 eleven to walk to… water spit out black for days … advertised spa and steam room broken indefinitely. …staff rude when I complained about mud water.
This place is cheap but it is in East Bum F- . I like the outdoor searing areas and pool but overall thumbs down
Comment from Hotel Management
13 Nov 2024 by som, Hotel Management
Thank you for your review. Initially, the accommodation sent a technician to fix all the problems that day. We apologize for the inconvenience.
by A verified traveler
Posted 12 Aug 2024 on Hotels
very nice place and staff
Comment from Hotel Management
23 Sep 2024 by Ranlida P, Hotel Management
Thank you for the review. Hope you will come back again.
by A verified traveler
Posted 27 Apr 2024
Old and not cared for.
Comment from Hotel Management
6 Jun 2024 by planb, Hotel Management
Thank you for the review. The accommodation will be checked again.
by A verified traveler
Posted 8 Feb 2024
Comment from Hotel Management
4 Apr 2024 by Planb, Hotel Management
Thank you for the review. The accommodation will check according to customer comments.
by A verified traveler
Posted 5 Feb 2024
Staff was attentive and welcoming. New management has taken over and they are hard at work on improving the Hotel. Mattress is hard as Fock but I would definitely recommend it to anyone who wants a budget friendly place
Comment from Hotel Management
7 Feb 2024 by Mee, Hotel Management
Thank you so much for taking the time to share your experience of our hotel room! We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Your kind words inspire us to continue providing exceptional service to all our guests. We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards, Mee
by A verified traveler
Posted 31 Jan 2024
The staff is Awesome here. I believe they are under new management and they are slowly but surely cleaning up the resort. I actually stayed here for a month and do not regret staying here. The Staff is very welcoming and helpful,the kitchen recently expanded the menu for lunch and dinner and I must say those ladies can cook.Lots of restaurants, bakery, grocery stores.Train Resort is a budget friendly and the people who stayed here are fantastic. I would definitely stay again
Comment from Hotel Management
2 Mar 2024 by Tom, Hotel Management
Thank you so much for taking the time to share your experience of our hotel room! We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us.
by A verified traveler
Posted 30 Jan 2024
The room look nice
Comment from Hotel Management
7 Feb 2024 by Jay, Hotel Management
Thank you so much for taking the time to share your experience of our hotel room!
by A verified traveler
Posted 31 Dec 2023 on Hotels
nice room when checked in spacious but then tv remote not work No room service the next day even leaving doorcards out and somewhat noisy great potential noise fullfillrd
Comment from Hotel Management
7 Feb 2024 by Mee, Hotel Management
Thank you so much for taking the time to share your experience of our hotel room! We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Your kind words inspire us to continue providing exceptional service to all our guests. We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards, Mee
by A verified traveler from Surrey
Posted 13 Dec 2023
by A verified traveler
Posted 16 Sep 2023 on Hotels
Comment from Hotel Management
29 Sep 2023 by Planb, Hotel Management
Thank you for the review.
