Ratings based on 312 Verified Reviews

4.0 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 1 Jul 2021 on Hotels
Avoid at all cost. I booked but hotel was closed. I didn't get a refund. I tried to call their telephone but no one picked up. So stay away from this place. This is the second time this has happened. I don't know why Hotel.com still has this available on their site. I couldn't even speak to a Hotel.com customer service. All directed to automated responses.
5 out of 5
by A verified traveler

pattaya hide away

Posted 9 Jan 2021 on Hotels
quiet resort, nice pool and friendly staff.
4 out of 5
by A verified traveler

Posted 31 Jan 2020 on Hotels
Comment from Hotel Management
31 Jan 2020 by gigsy, Hotel Management
Thank you very much for the customers who come to stay at the hotel and we will do our best when you come back again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2020 on Hotels
3 out of 5
by A verified traveler

Mixed bag

Posted 21 Nov 2019 on Hotels
Over priced for what I got. No means of making tea or coffee in the room. No room telephone. Staff friendly and helpful. Room dated. Restaurant ok. Good location.
Comment from Hotel Management
24 Nov 2019 by The Beach Garden Team, Hotel Management
Dear Valued Guest, First we would like to see thank you for stay in The Beach Garden Resort during your holiday.we apologize that,about for making tea and coffee you can see in website only room.
2 out of 5
by A verified traveler

Posted 5 Nov 2019
Comment from Hotel Management
8 Nov 2019 by The Beach Garden Team, Hotel Management
Dear Valued Guest, First we would like to say thank you for your choosing Beach Garden Resort to stay during your holiday.We appreciate it a lot.
1 out of 5
by A verified traveler

Posted 30 Oct 2019 on Hotels
Frog desk. Bad. Service. No hot. Water for. Coffee. On. The. Room. They. Charge. Me. Hot water. That. Why imoved.
Comment from Hotel Management
3 Nov 2019 by The Beach Garden Team, Hotel Management
Dear Valued Guest, First we would like to say thank you for choosing Beach Garden Resort to stay during your few days holiday.We appreciate a lot .And we do apologize that we did not meet your expection as we had only a five star resort.On regards for the coffee hot water in the room we clearly stated on the website what are the facilities included in the room.
4 out of 5
by A verified traveler

Posted 17 Sep 2019
We will booked again next year, we hope we got the right bungalow near the swimming pool.
Comment from Hotel Management
18 Sep 2019 by len, Hotel Management
Dear Valued Guests, Thank you very much for taking your time to write a review and for choosing The Beach Garden Resort to stay during your holiday. We appreciate it a lot. We are looking forward to see you again soon.
4 out of 5
by A verified traveler

Posted 28 Aug 2019 on Ebookers
Comment from Hotel Management
29 Aug 2019 by The Beach Garden Team, Hotel Management
Dear Valued Guest, Thank you very much for taking your time to write a review with a very nice feedback.We appreciate it a lot and we are looking forward to see you again soon.
5 out of 5
by A verified traveler

Posted 21 Jul 2019 on Hotels
I have been here loads of times, staff are awesome, really clean. I see some reviews that are not the best for this place. That said I think if you remember it's a 3 star not 5 rated hotel, for the price your not gonna go to far wrong.
Comment from Hotel Management
22 Jul 2019 by The Beach Garden Team, Hotel Management
Dear Mr.Paul, Thank you very much for taking your time to write a review with a very nice feedback.We appreciate it a lot.We will make it sure to share this with the team.your feedback means a lot with us,it make us motivated to do beyond our very best to meet our every guest expectation. We are looking forward to see you again in the near future.