4/10 Poor
Satyadip
Nov 23, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff at front desk was horrible. At checkout I stood in front of them while the two staff socialized and as if I didn’t exist until I said something. The hotel manager should be fired for mismanagement. I called bell man to pick up my bags no show. Receipt ion said there’s only one working. But I see him standing in lobby. This was my third time staying here not coming back. And hotel prices are not that great here compared to others in area. And also when I got to my room there was cockroaches in my room and balcony slider door didn’t close. I complained next day but nothing was done. I even found cockroach in middle of night in my bed. I did complain with Expedia when how was my check in nothing was done. Being gold member with Expedia didn’t mean anything or nothing was done. Was quite disappointed with Expedia.
Satyadip
Stayed 6 nights in Nov 2024