Ratings based on 168 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Great stay with clean rooms and very comfortable beds. The air conditioning had a slight musty smell, but the staff were kind and attentive, especially to kids. Breakfast offered good variety for all ages, and the play area was fun for both kids and adults. Loved the lychee slushie! Would happily stay here again.
by A verified traveler
Posted 7 Oct 2024
Limited view of the sea, but the pool is beautiful. They have kid activities-laser tag, a swing ride, pool obstacle course. Restaurants within walking distance. Friendly front desk staff, limited English speaking, mainly Chinese & Japanese tourists.
by A verified traveler from Bangrak
Posted 6 Jan 2024
Suit for families with kids.
by A verified traveler
Posted 18 Oct 2023
The second time. It is ok, but i think they should have more amenities for children, like the sister hotel. The restaurant could improve in their flavors and prices. I do prefer outside or order food rather than eat in the hotel restaurant. Fortunately, there are good options close enough. However, notice this is my second time in the hotel, perhap not repeating this hotel but indp recommend it. If you have children between 4 to 8 this is a good option. The staff is great by the way.
by A verified traveler
Posted 24 Sep 2023
Good service standards , lovely facilities within the hotel. Wished there is a rooftop bar that opened in the weekends though
by A verified traveler
Very Family Oriented Hotel
Posted 8 Nov 2021 on HotelsShort staycation. Hotel is very Japanese. But too family oriented so if you are not there with kids better to avoid. Was also surprised that the Onsen was only open in the evenings during weekdays.
by A verified traveler
Posted 10 Dec 2020 on Hotels
Great hotel just a couple of comments.... As a serviced apartment complex I would have expected to have access to an iron and ironing board, I was told they didn't have any. Staff were extremely friendly but couldn't order my girlfriend a taxi when she asked, fortunately I have bolt and grab apps. So no major issue.
by A verified traveler
Posted 28 Jul 2020 on Hotels
by A verified traveler
Posted 5 Feb 2020
by A verified traveler from Bangkok
Posted 16 Dec 2019
Super good hotel. Family-friendly, kids friendly. Love the mini Habourland and Japanese style Onzen.
