Ratings based on 994 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
It's beautiful property and place is comfortable and quiet, but the the reception staff is pathetic and racist, this is 2nd time I stayed at this hotel but I don't like the way they treat Indian. Not every person the same and next time am I staying at this property I will never stay there anymore.
Comment from Hotel Management
26 Nov 2024 by Aya Boutique Hotel Management Team., Hotel Management
Dear Valued Guest,Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Please accept our apologies for any inconveniences, your feedback shall not be ignored and due attention has been accorded to the departments concerned for the necessary rectification. Please kindly rest assured that this shortcoming will not recur.We look forward to being of service to you again at Aya Boutique Hotel Pattaya.Best regards,
by A verified traveler
Posted 16 Nov 2024
Very good.
Comment from Hotel Management
17 Nov 2024 by Aya Boutique Hotel Management Team., Hotel Management
Dear Valued Guest, Thank you very much for your kind support to our hotel and taking the time to review our property, your comments are very much valued.We are certainly pleased to read that you satisfied with our service provided to you while you staying with our hotel. Your encouraging compliments are certainly appreciated and passed on to our associates to let them know that their efforts do not go unnoticed by our guest. We are pleased that you found value and hospitality during your stay and we look forward to being of service to you next trip again!Best regards,
by A verified traveler
Posted 17 Oct 2024
Excellent customer service
Comment from Hotel Management
18 Oct 2024 by Aya Boutique Hotel Management Team., Hotel Management
Dear Valued Guest, Thank you very much for your kind support to our hotel and taking the time to review our property, your comments are very much valued.We are certainly pleased to read that you satisfied with our service provided to you while you staying with our hotel. Your encouraging compliments are certainly appreciated and passed on to our associates to let them know that their efforts do not go unnoticed by our guest. We are pleased that you found value and hospitality during your stay and we look forward to being of service to you next trip again!Best regards,
by A verified traveler
Posted 26 Sep 2024
Great spot, great staff, bad Wi Fi. They were super helpful for me to leave my bags. Also rooftop for sunset is good.
Comment from Hotel Management
7 Oct 2024 by Aya Boutique Hotel Management Team., Hotel Management
Dear Valued Guest,Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Please accept our apologies for any inconveniences, your feedback shall not be ignored and due attention has been accorded to the departments concerned for the necessary rectification. Please kindly rest assured that this shortcoming will not recur.We look forward to being of service to you again at Aya Boutique Hotel Pattaya. Best regards,
by A verified traveler
Posted 4 Sep 2024
No complaints. Everything was great.
Comment from Hotel Management
4 Sep 2024 by Aya Boutique Hotel Management Team., Hotel Management
Dear Valued Guest, Thank you very much for your kind support to our hotel and taking the time to review our property, your comments are very much valued.We are certainly pleased to read that you satisfied with our service provided to you while you staying with our hotel. Your encouraging compliments are certainly appreciated and passed on to our associates to let them know that their efforts do not go unnoticed by our guest. We are pleased that you found value and hospitality during your stay and we look forward to being of service to you next trip again!Best regards,
by A verified traveler
Posted 3 Sep 2024
Great location.
Comment from Hotel Management
4 Sep 2024 by Aya Boutique Hotel Management Team. , Hotel Management
Dear Valued Guest, Thank you very much for your kind support to our hotel and taking the time to review our property, your comments are very much valued.We are certainly pleased to read that you satisfied with our service provided to you while you staying with our hotel. Your encouraging compliments are certainly appreciated and passed on to our associates to let them know that their efforts do not go unnoticed by our guest. We are pleased that you found value and hospitality during your stay and we look forward to being of service to you next trip again!Best regards,
by A verified traveler
Posted 29 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Aya Boutique Hotel Management Team., Hotel Management
Dear Valued Guest, Thank you very much for your kind support to our hotel and taking the time to review our property, your comments are very much valued.We are certainly pleased to read that you satisfied with our service provided to you while you staying with our hotel. Your encouraging compliments are certainly appreciated and passed on to our associates to let them know that their efforts do not go unnoticed by our guest. We are pleased that you found value and hospitality during your stay and we look forward to being of service to you next trip again!Best regards,
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by Aya Boutique Hotel Management Team., Hotel Management
Dear Valued Guest,Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Please accept our apologies for any inconveniences, your feedback shall not be ignored and due attention has been accorded to the departments concerned for the necessary rectification. Please kindly rest assured that this shortcoming will not recur.We look forward to being of service to you again at Aya Boutique Hotel Pattaya. Best regards,
by A verified traveler
Posted 6 Aug 2024
Near Walking Street and Dining
Comment from Hotel Management
12 Aug 2024 by Aya Boutique Hotel Management Team., Hotel Management
Dear Valued Guest, Thank you very much for your kind support to our hotel and taking the time to review our property, your comments are very much valued.We are certainly pleased to read that you satisfied with our service provided to you while you staying with our hotel. Your encouraging compliments are certainly appreciated and passed on to our associates to let them know that their efforts do not go unnoticed by our guest. We are pleased that you found value and hospitality during your stay and we look forward to being of service to you next trip again!Best regards,
by A verified traveler
Posted 31 Jul 2024
The staff are really polite and helpful. They couldn't do enough to help with any situation. The hotel itself needs a refresh but the rooms are clean and comfortable and a decent size. The location is great with easy access to the pier to Koh Larn and other transport. The manager was really amazing helping me with an issue and the breakfast staff were lovely. The breakfast food was nice when it was the ordered option but not the buffet. Overall a very nice stay
Comment from Hotel Management
31 Jul 2024 by Aya Boutique Hotel Management Team., Hotel Management
Dear Valued Guest, Thank you very much for your kind support to our hotel and taking the time to review our property, your comments are very much valued.We are certainly pleased to read that you satisfied with our service provided to you while you staying with our hotel. Your encouraging compliments are certainly appreciated and passed on to our associates to let them know that their efforts do not go unnoticed by our guest. We are pleased that you found value and hospitality during your stay and we look forward to being of service to you next trip again!Best regards,
