Ratings based on 35 Verified Reviews
2.7 Room cleanliness
2.6 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jun 2024 on Wotif
No reception, no cleaners, no hot water, no kids club like it said, dripping airconditioning, very uncomfortable bed, even worse sofabed for the kids with only 2 sheets and no pillows, 2 towels for 3 people and room falling apart. The pool was amazing tho
by A verified traveler
Posted 15 Jul 2022 on Hotels
by A verified traveler
Good facility with swiming pool for families. Room
Posted 14 Jun 2019 on HotelsGood experince and sure will try it again
by A verified traveler
Posted 26 Dec 2018
by A verified traveler
Posted 29 May 2018 on Hotels
It was good, good swimming pool but WiFi didn’t work
by A verified traveler from sin city
Tv one of the room not functioning, cable faulty.
Posted 16 Dec 2017Overall stay nice and secure. Wifi, aircon and cooking stuff all in good condition. Lots of security day and night.
Not really in good maintenance, TV in my room not functioning due to cable faulty. Bath room water spray leaking. Lighting few of them need to change.
No need to worried about transportation, the cab there cheap and easy. Try to bargain for better price if you want to chartered them daily.
Comment from Hotel Management
21 Dec 2017 by Pu, Hotel Management
Will improve the room well
Thank you very much
by Sineenart
Posted 8 Sep 2017 on Hotels
Very bad experiance for booking from Hotel.com no notification or let we know we need to pay cleaning fee. Normally if booking from hotel.com everything all included and we still on the way the owner calling us for transfer this fee to her if we not pay the room it not ready for us. If we know before have this fee and we see it very clearly it not problem but Hotel.com write it on the last page of website and very small it like normal information next time i hope Hotel.com PLS let customer know about it before we booking
by A verified traveler from swansea
fawlty towers of Thailand.
Posted 26 Jul 20171. it's not in or near pattaya. 2. it's not really in jomtien!
booked 5 days here, given 2 threadbare towels and that was it! asked for clean ones and told there was a charge! no clean bedding either. also had to pay a 500 baht cleaning charge for no one to come and clean your room. it's for cleaning it after you go apparently. stains over the bed, over the sheets and pull out bed. some poor Russian kids xrays left in a drawer from about 5 months ago, along with dirty syrynges and chipped cups. also booked 2 rooms as there were 5 of us and we were all crammed into 1 apartment the 1st night. when we questioned it and asked for what we paid for we had to pay another £80!!! pool was nice and aircon was good. that's the positive.
our advice, avoid like the plague
by ashok
Awesome condo resort
Posted 3 Jun 2017 on HotelsThe 2 bedroom condo was quite spacious. The living room in the middle of the 2 bedrooms was the best part with spacious well equipped kitchen a dining table for four and a sofa with TV. The balcony was quite spacious and provided a great view of the lagoon pool. Shopping and beach were a 5 minute walk. Wholeheartedly recommended for a family vacation
by A verified traveler
Awesome pool with small wrongly advertised rooms
Posted 16 May 2017
Pros: My kids loved the pool.
Cons: Many things. I would start with the rusty and falling apart playground.
Location: There are a few restaurants. The pizza place downstairs is great. My family loved it and the price was great.
The pool is amazing for families. There is a playground in the pool that my kids loved. It is covered with rust and at one point the slide came down on my son's foot. We had to get help to lift the slide up to free his foot. There is a bigger slide my kids liked. The lawn chairs are all falling apart. The building doesn't look like management has been doing much upkeep.
The major problem was the room situation. Sleeps four is a joke. We had 3 pillows and the blanket for the couch "bed" was for one person. We asked for more from management. Took two days to get it. The couch bed is awful as well. Once folded out it is about the size of a full mattress. Two adults could barely fit. Also, half the couch bed is wood and the other half is padding. This makes for an awful night sleep. Internet didn't work the first day because the prepaid card was expired. This also took two days to remedy. Shelves were falling off the wall and drawers were held in with tape.
The worst part was how long it took to get things up to what was advertised. It was very frustrating.
I would stay at this resort again only because the price is lower than others but I would avoid booking with Panissara at all costs. There are a few others on here that have rooms and that would be my recommend option for anyone interested in going to Atlantis.
