Ratings based on 38 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Adelaide SA
Posted 29 Aug 2019
It is a very large property and a lot of it needs some attention.
The pool areas are very good and in good condition.
The breakfast was very basic with eggs precooked and often cold.
The dinners in Pasta Pasta and the Lobby were very good.
Some mould in the bathroom was disappointing.
The pillows on the bed were too large and quite solid - not very comfortable
by A verified traveler
Absolutely rubbish hotel.
Posted 26 Aug 2019 on HotelsThe Hotel is very bad, The bathroom was flooding , we had to change 3 rooms on the first day of arrival. On the last day of out trip there was no hot water ,we were sent to another tower called Ocean wing ,when we reached there for shower we were told no rooms available since we checked out but we had not. Communication is zero. No one can speak english it was all sign language . The
rooms were like from the 1950's Wifi was always disconnecting and would not work half the time. Airconditioning was also not working properly
by A verified traveler
Posted 3 Apr 2019 on Hotels
Very nice large resort hotel with lots of amenities. Perfect for families especially with kids!
by A verified traveler
Great!
Posted 5 Feb 2019 on HotelsBeautiful view, nice room, lovely amenities, close to pools and the beach. Kind and helpfull staff, breakfast at different wing.
However, at the beach lost kid’s toys, beware thiefs are lurking nearby.
by A verified traveler from Bangkok
Big hotel but staff is not very nice
Posted 30 Oct 2017- Breakfast is average
- Huge area of the hotel.
- It was my first time there, I asked the security guard "where I can park my car? I booked for Tower wing". He said " ANYWHERE you want! Overhere overthere any. JUST PARK! " It was really unfriendly and rude in my thought.
- The big pool is under renovation so all guests have to go to the beachfront pool where don't have enough chair and umbrella. The guests have to find chair&umbrella by themself without advice from staffs who just standing and watching.
- My room was next to the renovating room that too noisy all day! This is unacceptable. I had to call to reception twice for stop that , but then an hour later the noise was back = ="
For overal, not impress with this place because of the staff and the management. I won't recommend this place to my friend.
by A verified traveler
Posted 5 Oct 2019
Riesige Anlage, lange Fußwege, nicht behindertengerecht zum Pool,
by A verified traveler
Posted 12 Sep 2019
by A verified traveler
Posted 19 Aug 2019
by A verified traveler
Posted 29 Jul 2019
Expediaจองตัดบัตรเก็บเงินไปแล้ว เช็คอิน มาเก็บเงินสดไปอีกรอบ บอกว่าexpediaแค่ล็อค วงเงินไว้จะตัดบัตรหรือเงินสดก็ได้ เสียความรู้สึกมาก ต้องให้เราดิ้นรนอยู่ฝ่ายเดียว
by A verified traveler
プールと芝生広場のみGood !
Posted 5 Jun 2019 on Hotels年間15~20箇所に宿泊させて頂くが、
レセプション担当がここまで酷かった事はない。
詳細に書く気にもならない。
