Ratings based on 980 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Anchorage
Posted 22 Nov 2024
The staff very friendly but it seems like they don’t camunicate with other departments. I skipped breakfast twice because they wouldn’t take my discounts. I won’t be staying there again.
by A verified traveler
Posted 15 Nov 2024
Staff is very helpful and the rooms are clean
by A verified traveler
Posted 15 Nov 2024
Great location
by A verified traveler
Posted 12 Nov 2024
The hotel was in a great location, very convenient and close to everything – the beach, the market, and more. The room was clean, but there were a few issues that stood out. When we asked for an additional towel, we were told they didn’t have any clean ones available, which was disappointing considering there were two of us. The staff, especially at reception, were not very approachable, and unlike other places where staff greet you and offer assistance, here it felt more distant. The breakfast was good, staff at the breakfast kitchen were very friendly and helpful Overall, the place was fine, but the service could definitely be improved.
by A verified traveler from Campbell River
Posted 9 Nov 2024
Hotel is older but kept well. Staff is very good service and friendly. Central location for walking
by A verified traveler from Nanuet
Posted 7 Nov 2024
Customer service is lacking .
Comment from Hotel Management
9 Nov 2024 by Lhaksit Sarnpanich, Hotel Management
Dear Nidhin,Thank you for your feedback. We apologize for the shortcomings in our customer service. We'll address this issue to ensure a better experience for our guests. Your input is valuable to us. Sawasdee & best regards,Lhaksit SarnpanichRoom Division ManagerThe Bayview Hotel, Pattaya
by A verified traveler
Posted 28 Oct 2024
This is a beautiful Hotel with easy access to the beach, shops, bars, mall, in either direction wether its from the beach side or city side. I will definitely stay here again next time I'm in Pattaya!
Comment from Hotel Management
9 Nov 2024 by Lhaksit Sarnpanich, Hotel Management
Dear Seido,Thank you for your wonderful review! We're delighted to hear you enjoyed the hotel's convenient location and amenities. We look forward to welcoming you back on your next visit to Pattaya! Sawasdee & best regards,Lhaksit SarnpanichRoom Division ManagerThe Bayview Hotel, Pattaya
by A verified traveler
Posted 24 Oct 2024
Check in facilities and time - not a great experience
Comment from Hotel Management
9 Nov 2024 by Lhaksit Sarnpanich, Hotel Management
Dear Saurendra,Thank you for your feedback. We're sorry to hear that your check-in experience wasn't great. We'll work on improving our check-in process to ensure a smoother experience for our guests. Your input is valuable to us. Sawasdee & best regards,Lhaksit SarnpanichRoom Division ManagerThe Bayview Hotel, Pattaya
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
9 Nov 2024 by Lhaksit Sarnpanich, Hotel Management
Dear Jun,Thank you for your score! We're thrilled to hear that you had a positive experience during your stay. If you have any specific feedback or suggestions in the future, feel free to share. We look forward to welcoming you back for another excellent stay.Sawasdee & best regards,Lhaksit SarnpanichRoom Division ManagerThe Bayview Hotel, Pattaya
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
9 Nov 2024 by Lhaksit Sarnpanich, Hotel Management
Dear KeanThank you for your score! We're thrilled to hear that you had a positive experience during your stay. If you have any specific feedback or suggestions in the future, feel free to share. We look forward to welcoming you back for another excellent stay.Sawasdee & best regards,Lhaksit SarnpanichRoom Division ManagerThe Bayview Hotel, Pattaya
