Ratings based on 873 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
The staff team is amazing and professional. Very kind and helpful in our activities planning.
The selections and the quality of the breakfast buffet could be improved but so far so good.
The interior building is a bit old but very clean and comfortable, the staff doing very well in cleaning.
The Swimming pool is brilliant in condition and size. Love this swimming pool very very much.
Had 2 lunches at poolside restaurant, fantastic atmosphere and delicious food.
Overall very pleasant experience and would love to come back again.
Comment from Hotel Management
15 Nov 2024 by MAM, Hotel Management
Thank you for your thoughtful feedback! We're thrilled to hear our team helped make your stay enjoyable and that you loved our pool and poolside dining. We appreciate your suggestions on the breakfast selection and are glad you found the cleanliness and comfort up to standard. It was a pleasure having you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 15 Oct 2024
Private swimming pool, Spacious Room especially bedroom leading to the Restroom & Shower 20 ft ceilings
But foremost the Staff was amazingly Helpful, thank you
Comment from Hotel Management
15 Nov 2024 by MAM, Hotel Management
Thank you for your kind words! We're delighted you enjoyed the private pool, spacious room design, and high ceilings. Most of all, we're thrilled our team made a positive impact on your stay. We look forward to welcoming you again soon!
by A verified traveler
Posted 30 Jun 2024
It was very nice staying perfect hotel from every aspact
by A verified traveler
Posted 29 May 2024 on Hotels
by A verified traveler
Posted 12 Apr 2024 on Hotels
by A verified traveler
Posted 6 Apr 2024
The prop
by A verified traveler
Posted 17 Mar 2024
My family stayed in one of the two bedroom villas. It was one of the best Thailand experiences we had! Our villa was so quiet and the pool was amazing. We even used the hotel pool for happy hour and had a great time there too. I can’t believe how kind and helpful all of the staff are! The only recommendation we would have is that they upgrade their menu.
by A verified traveler
Posted 14 Mar 2024 on Hotels
Its an old tired property. The room I had was nothing to write home about. You need the different lifts to get to the there. The room is poorly arranged. It just not worth the price. But the pool area is the only good thing about the hotel.
Comment from Hotel Management
15 Mar 2024 by Thanchanok , Hotel Management
Dear Mr. Orhue,Thank you for sharing your feedback with us. We regret to hear that your recent stay did not meet your expectations. Your comments are valuable to us as we continuously strive to improve our services. We will address your comment with our team. We're glad to hear you enjoyed our pool area and hope to welcome you back for an improved experience in the future.Warm regards,The Senses Team
by A verified traveler
Posted 28 Jan 2024
It was our second time staying at The Senses pool villas, we will be back. It is our favorite place to stay! Staff are the best & the villa is amazing.
Comment from Hotel Management
15 Mar 2024 by Thanchanok, Hotel Management
Dear Napper, Thank you for choosing The Senses Resort & Pool Villas, PHUKET for your recent stay and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay once again and that our staff exceeded your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back for another amazing stay in the future.Warm regards,The Senses Team
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
15 Mar 2024 by Thanchanok , Hotel Management
Dear Jonathan,Thank you for choosing The Senses Pool Villas for your recent stay and for taking the time to share your positive experience with us, and we look forward to welcoming you back for another amazing stay in the future.Warm regards,The Senses Team
