Ratings based on 547 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
All staff brilliant , a pleasure to stay there. Thanks
by A verified traveler
Posted 2 Dec 2024
all god except the smell inside the room.
by A verified traveler
Posted 30 Nov 2024
Ideal location for anywhere in patong
Comment from Hotel Management
3 Dec 2024 by Suphinya P., Hotel Management
Dear Matt,Thank you for your kind review! We're delighted to hear that you found our location convenient for exploring Patong. Providing our guests with an ideal base to enjoy the best of the area is always our goal.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. If there's anything we can assist you with for your next visit, please don’t hesitate to let us know.Best regards,
by A verified traveler
Posted 23 Nov 2024
On arrival we were not in connecting rooms which I paid for and was put on 2 different floors, the rooms has a strong smell of damp. I would not recommend this hotel or use it again. The staff will not give you compensation for not putting you in the room that you paid for and the breakfast is not worth paying for. Can't believe expdia have this on their site.
Comment from Hotel Management
3 Dec 2024 by Suphinya P., Hotel Management
Dear Sana,Thank you for sharing your feedback regarding your stay with us. We sincerely apologize for not meeting your expectations during your visit.Regarding the issue with not being assigned connecting rooms and being placed on separate floors, we deeply regret the inconvenience caused. We will thoroughly review your booking details to ensure such issues are addressed and do not recur in the future.For the concern about the damp smell in the rooms, we have immediately forwarded this matter to our housekeeping and maintenance teams to investigate and resolve promptly.We are also sorry to hear that our breakfast did not meet your expectations. Your comments will be taken into consideration as we work on improving our offerings and overall guest experience.Your feedback is invaluable to us, and we thank you for taking the time to bring these matters to our attention. If you would like to discuss your experience further, please do not hesitate to reach out to us directly.Warm regards,
by A verified traveler
Posted 14 Nov 2024
This property was the absolute best! It was so clean and really nice. I love that the location is right in the middle of all the action in Patong. Only a couple minutes walk to markets, Patong walking street, Patong beach, a mall, and tons of restaurants and street food! 10/10 would recommend.
Comment from Hotel Management
16 Nov 2024 by Yuwadee Detpakdee, Hotel Management
Thank you for your excellent rating and the review. It is always encouraging to hear positive feedback with regards to the stay from our valued guest, so we really appreciate that. Thank you for choosing us as your vacation destination. Whenever travel brings you to Phuket, we would be happy to see you again.Best regard,
by A verified traveler
Posted 11 Nov 2024
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Comment from Hotel Management
13 Nov 2024 by Yuwadee Detpakdee, Hotel Management
Thank you for your excellent rating and the review. It is always encouraging to hear positive feedback with regards to the stay from our valued guest, so we really appreciate that. Thank you for choosing us as your vacation destination. Whenever travels bring you to Phuket, we would be happy to see you again.Best regard,
by A verified traveler
Posted 31 Oct 2024
Handy
Comment from Hotel Management
7 Nov 2024 by Yuwadee Detpakdee, Hotel Management
Dear Thian, Thank you for your excellent rating and the review. It is always encouraging to hear positive feedback with regards to the stay from our valued guest, so we really appreciate that. Thank you for choosing us as your vacation destination. Whenever travels bring you to Phuket, we would be happy to see you again.Best regard,
by A verified traveler
Posted 31 Oct 2024
Una opción para quien solo requiere de un espacio para dormir, sin lujos, decente y limpio y bien ubicado
Comment from Hotel Management
7 Nov 2024 by Yuwadee Detpakdee, Hotel Management
Dear Diana, Warmest greetings from The Crib Patong Hotel and thank you very much for taking your time sharing your recent experience during your stay with us.We looking forward to welcome you back again in the near future.Best regards,
by A verified traveler
Posted 12 Oct 2024
Had a terrific stay. Staff were great. Terrific location close to everything.
Comment from Hotel Management
30 Oct 2024 by Suphinya P., Hotel Management
Dear Wayne,Thank you for your kind words! We’re thrilled to hear you enjoyed your stay, our location, and our staff’s service. It was our pleasure to host you, and we look forward to welcoming you back for another wonderful experience soon.Best regards,
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Suphinya P., Hotel Management
Dear Kevin,Thank you for your review.We look forward to welcome you to stay with us again.Best regards,
