Ratings based on 136 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jan 2024
Very dirty the sink wouldn’t drain. Only reason we stayed. There was no other rooms available.
Comment from Hotel Management
27 Jan 2024 by Bee, Hotel Management
Hi Nick thank you so much for your opinion,that issue has been repaired. Sorry for the inconvenience
by A verified traveler
Pleasant stay in Patong!!!
Posted 24 Apr 2023 on HotelsHad an amazing couple of weeks in Phuket and the hotel’s proximity to nice spots made it even better
by A verified traveler from .
Posted 23 Feb 2020
超级棒的酒店!强烈推荐！全普吉岛性价比王！.环境好服务周到细致,早餐真的不错,下次还会来住. ^^
by A verified traveler
Posted 16 Dec 2019
I would prefer more towels in the room and more Toilet amenities
by A verified traveler
Posted 3 Jan 2019
When i get into my room there was no toilet paper, the safe didnt work and the shampoo/soap had clearly been used with the cap still left off and a soap dish full of water. When i went down to reception they were incredibly unhelpful, blamed housekeeping laughed in my face and took 10 minutes before they even offered me toilet paper. The staff were rude and unhelpful throughout my stay and the towels STUNK even when "fresh" ones were laid out each day. The restaurant downstairs played music obnoxiously loud till midnight every night, the food was not good at all, overall conpletely disappointed and would warn everyone to never ever stay here!
by A verified traveler from Singapore
Horrible Hotel
Posted 29 Mar 2018
Pros: The only thing was good is the food from the hotel restaurant and was cheap.
Cons: Staff should speak and understand English
More fragrant
Location: The hotel was near to e main road which there is alot of shops 15mins was to Patong beach if you know the short cut and 10 min walk to jungceylon mall
It was not what seen in the picture given.
My room air-con wasn't working, told the staff about and she came to see and adjust something and said after 10mins the air-con will come. Ask for a change of room but not available at that moment, didn't come to us about changing of room.
Toilet was dirty and saw small cockroaches running around.
Room was dusty and mosquito flying everywhere.
The entire room together with the toilet was very smelly.
I was not in the mood to take pictures.
by A verified traveler
Posted 6 Feb 2018 on Hotels
by A verified traveler
Posted 28 Jan 2018 on Hotels
Recommended
for Everyoneby A verified traveler
expectacular
Posted 26 Oct 2017One of the best hotel i have stayed at. Clean✔️ close to everything ✔️ friendly and helpful staff ✔️
15 min walk to beach and from there 5 min walk to Patogon beach strip where all restaurants and bars are.
you have 7/11 and family mart literally next door to the hotel.
ThaiHappyTour is in the lobby and let me say if it wasnt for them and their professionalism we wouldnt have had such an amazing time.
they turned the beds everyday, have mini fridge, ice cold AC. no soap or free toothbrush but its ok because bathrooms are extremely clean!
Great NON Squealing Bed 😜
Breakfast isnt out of this world but it can fuel you until your next meal.
It is so worth it if your lookinh for a quick 3-4 day hotel.
Recommended
for Everyoneby A verified traveler from Washington, DC
great hotel / restaurant!
Posted 9 Aug 2017 on Travelocityhotel assisted with airport transfers. however, beware that they only operate at certain times. they start at 10:30 am...stinks if you have an early morning flight. a/c was super cold! you are provided with towels for the beach! we took towels on our day trip then got fresh ones for using at the beach later in the evening! very accommodating! the restaurant had a special menu that offered everything at 99 baht each (CHEAP!!). the food was delicious. live singer/band in the evenings. wifi didn't work well in our room. very frustrating. tour desk is located in the lobby. it is not the cheapest...shop around the town for better pricing.
