Ratings based on 521 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
Bad hotel, really small hotel. Dirty & broken beds. No shower door. AC not working well.
by A verified traveler
Posted 26 May 2024
ห้องสกปรกมาก เหมือนไม่ได้มีลูกค้ามานานแล้ว ฝุ่นเขรอะ ห้องน้ำสกปรกมาก
by A verified traveler
Posted 20 May 2024
Not as advertised
by A verified traveler
Posted 9 Feb 2024
Hotel was decent.
by A verified traveler from Richmond
Posted 19 Jan 2024
by A verified traveler from Richmond
Posted 17 Jan 2023
An absolute nightmare. Checked in and out of this hotel within 10 minutes. Filthy, unsafe not even a bottle of water in the room. Cancelled the reservation and they still charged us for 2 nights. Any positive review of this hotel would be fraudulent.
Comment from Hotel Management
19 Apr 2023 by Kittiyaporn K., Hotel Management
All of us at Red Planet Phuket Patong would like to thank you for taking the time to review your recent stay with us. We note your dissatisfaction with our facilities. This is due to the hotels' concept of being a 'value hotel'. We apologize for any inconvenience you experienced. For the cancellation issued is up to the term and condition.Thank you once again for your feedback and we hope to welcome you back in the future again.Kind regards,Hotel Manager
by A verified traveler
Nice comfy bef
Posted 10 Jan 2023 on HotelsA nice simple room with a comfy bed. Very small room but enough to have a nice sleep in.
Comment from Hotel Management
19 Apr 2023 by Kittiyaporn K., Hotel Management
Dear Giovanni ,Thank you very much for your stay with us at Red Planet Phuket Patong. We are so proud of our amazing team for making your stay so memorable. Thank you for commending them.Looking much forward to welcome you back again soon !!Warm regards,Hotel Manager
by A verified traveler
Posted 29 Jun 2022
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Comment from Hotel Management
29 Jun 2022 by Momo, Hotel Management
Dear Ebi,
We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Phuket. We are most delighted to see that you enjoyed your stay with us. Your valuable comments are very important and inspire us to strive harder in servicing our guests. We thank you for your continued support and we hope you all your health and feel ready for new adventures. Red Planet Phuket Patong will soon be opening our doors again. We hope we will see you soon here in beautiful Phuket.
Best Regards,
Wichuda R.
by A verified traveler
Posted 19 Apr 2022
Air conditioning was broken, and they lied that it was fixed. Bed linen was dirty as well
Comment from Hotel Management
22 May 2022 by Nina, Hotel Management
Dear Nikhill,
We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Phuket. We do apologize for the unpleasant experiences that you had during your stay. This was not our norm and shouldn't happen, we hope we have a chance to talk and discuss with you the problem next time. And hope you will afford us a further opportunity by choosing to stay with us again in the future. So that we can demonstrate improvements.
Best Regards,
Anutsara W.
Hotel Manager
by A verified traveler
Posted 17 Apr 2022 on Hotels
Comment from Hotel Management
2 May 2022 by Anutsara W., Hotel Management
Dear Wilaiporn,
Thank you so much for choosing to stay and sharing your review with us. We are most delighted to see that you enjoyed your stay with us. It was a pleasure to serve you at Red Planet Phuket Patong and we look forward to welcoming you again soon and hope that you have remained healthy during these difficult times.
Best Regards,
Anutsara W. Hotel Manager
