Ratings based on 136 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Overall have a great experience. The staffs are really helpful and friendly.
Comment from Hotel Management
24 Nov 2024 by Ramaburin resort, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you had a great experience and that our staff made a positive impression with their helpfulness and friendliness.It was our pleasure to host you, and we hope to welcome you back for another wonderful stay in the future.
by A verified traveler
Posted 4 Nov 2024
Room is good comfortable and clean but accessories were not clean. Our clothes got dirty while put on stand. Coffee cups were dirty.
Food quality was very good.
Comment from Hotel Management
4 Nov 2024 by Ramaburin resort, Hotel Management
Thank you for your feedback. We’re glad to hear that you enjoyed the comfort and cleanliness of your room, as well as the food quality. However, we’re truly sorry to learn that some of the accessories and coffee cups did not meet your expectations. Your comfort and satisfaction are our top priorities, and we’ll address this with our housekeeping team to ensure all items are thoroughly cleaned and ready for our guests. We appreciate you bringing this to our attention and hope to welcome you back for an even better stay.
by A verified traveler
Posted 4 Sep 2024 on Hotels
Comment from Hotel Management
4 Sep 2024 by Ramaburin resort, Hotel Management
Thank you for your positive feedback! We're delighted to hear that everything was to your satisfaction. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back!
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
4 Sep 2024 by Ramaburin resort, Hotel Management
Thank you for taking the time to leave us a review and for giving us 4 out of 5 points. We're pleased to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve, please let us know. Your feedback is invaluable in helping us enhance our services.
by A verified traveler
Posted 19 Aug 2024 on Hotels
The pool access rooms were good value for the price but some things do need improvement. Ie. Considerable mould around air conditioning vent and the air con thermostat did not change anything so the room could be too cold. Mattresses were also quite hard for people who aren't used to it. But overall still pretty good value.
Comment from Hotel Management
20 Aug 2024 by Ramaburin resort, Hotel Management
Thank you for taking the time to share your feedback. We’re glad to hear that you found the pool access rooms to be good value for the price. However, we’re sorry to learn about the issues you encountered with the air conditioning and the mattresses. Your comments are valuable, and we will address the mould around the air conditioning vent and look into the thermostat issue to ensure a more comfortable experience for future guests. We’ll also review our mattress options to improve comfort. Thank you for bringing these matters to our attention, and we hope to have the opportunity to serve you better on your next visit.
by A verified traveler
Posted 11 Aug 2024
My fourth time in Phuket. Everything about the hotel is the same. I think maybe the hotel may need some renovations on some furnitures in the room. Hotel food could be better and staffs could be more wellcoming and friendly.
Comment from Hotel Management
12 Aug 2024 by Ramaburin resort, Hotel Management
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’ve returned to Phuket for the fourth time, but we’re sorry to learn that this stay didn’t fully meet your expectations.We appreciate your comments about the need for renovations and will certainly consider this in our ongoing efforts to enhance our guest experience. We’ll also pass along your suggestions regarding the food and staff service to our team. Improving our hospitality and dining options is a priority for us, and your insights are invaluable in helping us achieve that. However, We have renovate furniture plan start at the middle of this month. Some room is start to close to renovate. All rooms will finish on November 2024.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Thank you again for your feedback.
by A verified traveler
Posted 13 May 2024 on Wotif
Price, location
by A verified traveler
Posted 27 Oct 2023 on Hotels
Comment from Hotel Management
2 Nov 2023 by Ramaburin resort, Hotel Management
Thank you for your stay with us and your reviews. Your comment and suggestion will be great value to us for improving our service better in the future. Thank you so much and hope to welcome you again in future.
by A verified traveler from Watson
Posted 20 Oct 2023
Great location. Hotel bit on the older side but still worth the money. Had the pool access room which was great. Only issue was the mattress was very hard to get a good nights sleep. Had to sleep on top of the beddings to make it a bit softer. Might want to invest in new mattresses as this is consistent complain from other reviews. But overall I would stay again. For the location.
Comment from Hotel Management
21 Oct 2023 by Ramaburin resort, Hotel Management
Thank you for your stay with us and your reviews. Your comment and suggestion will be great value to us for improving our service better in the future. Especially the mattresses. Thank you so much and hope to welcome you again.
by A verified traveler
Posted 15 Jun 2023
The staff was awesome and very helpful, the location was great for all the things i like. I would stay there again .
Comment from Hotel Management
22 Jun 2023 by Ramaburin resort, Hotel Management
Thank you for your stay with us and your reviews. Your comment and suggestion will be great value to us for improving our service better in the future. Thank you so much and hope to welcome you again.
