Ratings based on 130 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from WARWICK
Posted 2 Mar 2024
Hotel is close to all the entertainment and restaurants. The beach is just across the breach road. Bangla road is a 10min walk away. Great pool and pool bar. Staff are outstanding, service with a smile at all times. We will return soon.
Comment from Hotel Management
11 Mar 2024 by Paris (Quality Beach Resorts and Spa Patong Team), Hotel Management
Dear Khun Surjit Bagga, Greetings from very sunny Quality Beach Resorts and Spa Patong. On behalf of the team, Thank you very much for your valuable feedback and glad to hear you have a good memory during stay with us. Please allow us to share with our team for inspiration and to improve services because Guest experiences and Guest memory are significant to us. We are all here will waiting for you and hope to welcome you and your family to experience our resort again. Until that time, please Stay safe and Healthy.
by A verified traveler
Posted 7 Feb 2024
Would stay again. Helpful and polite staff. Is a busy area so heads up! No parking or designated pick up! You just walk right up to it from the street. Can be loud at night depending on room location.
Comment from Hotel Management
13 Feb 2024 by Paris (Quality Beach Resorts and Spa Patong Team), Hotel Management
Dear Khun Maddison Faust, Greetings from very sunny Quality Beach Resorts and Spa Patong. On behalf of the GM and the team, Thank you very much for your valuable feedback and glad to hear you have a good memory during stay with us. And please accept my apology for the inconvenience that occurred during your stay.Please allow us to share with our team for inspiration and to improve services because Guest experiences and Guest memory are significant to us. We hope to welcome you and your family to experience our resort again. Until that time, please Stay safe and Healthy. Best Regards,
by A verified traveler
Awesome customer service
Posted 18 Dec 2023 on HotelsComment from Hotel Management
13 Feb 2024 by Paris (Quality Beach Resorts and Spa Patong Team), Hotel Management
Dear Khun Joseph Hauter, Greetings from very sunny Quality Beach Resorts and Spa Patong. On behalf of the GM and the team, Thank you very much for your valuable feedback and glad to hear you have a good memory during stay with us. Please allow us to share with our team for inspiration and to improve services because Guest experiences and Guest memory are significant to us. We hope to welcome you and your family to experience our resort again. Until that time, please Stay safe and Healthy. Best Regards,
by A verified traveler from Las Vegas
Posted 26 Nov 2023
The hotel was very clean and the pool was well kept. Loud obnoxious live music plays every night from around 8 to around 1. It sounded like really bad karaoke and made it difficult to sleep. Also, the food at the two restaurants within the hotel were both awful. All the nice restaurants and good shopping are a good walk away. I would recommend staying further down on Patong beach.
by A verified traveler
Posted 15 Aug 2023
Beautiful place right in patong but feels like you are not. A few hiccups with drivers but ellie and staff couldn't do enough for me. Lovely people and ideal location. I will be back. Negative- only options of food are Indian or Irish.staff.
Comment from Hotel Management
29 Aug 2023 by Paris, Hotel Management
Dear Khun Ruhl, Greeting from Quality Beach Resorts and Spa Patong. Thank you very much for your valuable feedback and please accept my sincere apology for the inconvenience occurred. Please allow us to share this with our team for investigation and to improve better services. We hope to welcome you and your family to experience our resort again. Until that time, please Stay safe and Healthy. Best Regards,
by A verified traveler
Great hidden oasis in Patong
Posted 8 Aug 2023 on HotelsThis hotel is like a little oasis in a busy area of Patong. Service is excellent, the decor and attention to detail is spot on. Swimming pool looks like a tropical pond at first but is actually very nice and quaint. Rooms are very clean and good value for money. Breakfast was okay but could be much better. It was served in the Irish pub on the roadside. Loud traffic. Breakfast should be served in their own restaurant as it's a nice setting.
Comment from Hotel Management
29 Aug 2023 by Paris, Hotel Management
Dear Khun Green, Greeting from Quality Beach Resorts and Spa Patong. Thank you very much for your valuable feedback and please accept my sincere apology for the inconvenience occurred. Please allow us to share this with our team for investigation and to improve better services. We hope to welcome you and your family to experience our resort again. Until that time, please Stay safe and Healthy. Best Regards,
by A verified traveler from Richardson
Posted 30 Jun 2023
Comment from Hotel Management
21 Jul 2023 by Paris, Hotel Management
Dear Sir,Greeting from Quality Beach Resorts and Spa Patong and Clarian Hotel Beach Patong.Thank you very much for valuable feedback, please allow us sharing with our team for their inspiration and to improve better services. We hope to welcome you and family to experience our resort again. Until that time, please Stay safe and Healthy. Best Regards,
by A verified traveler
Posted 15 May 2023
Enjoyed my family trip here at this Resort, it is located in a convenient area within walking distance to many food stalls or shopping and facing the Seaview was great. The resort is clean & well maintained (except with no lift access for our level) however staff will assist to carry any of our baggage for us without any issues. Would like to specially compliment Ms Elle (the receptionist) for her good kind hospitality & service, she speaks and understand English which is extremely useful and helpful in many ways to us during our stay there. Overall stay at this resort was blissful and enjoyable.
Comment from Hotel Management
8 Jun 2023 by Paris (Reservation Team), Hotel Management
Dear Khun Yong Tian Hock Ow,Greeting from Quality Beach Resorts and Spa Patong and Clarian Hotel Beach Patong.Thank you very much for valuable feedback, please allow us sharing with our team for their inspiration to improve better services.We hope to welcome you and family to experience our resort again.Until that time, please Stay safe and Healthy.Best Regards,
by A verified traveler
Posted 22 Apr 2023 on Lastminute
The property is beautiful with friendly staff
The pool area is not typical hotel expectations to be able to laze about with no sun beds it is small (very)
The rooms are spacious and clean, however the beds are crippling and the pillows horrendous.
Comment from Hotel Management
8 Jun 2023 by Paris (Reservation Team), Hotel Management
Dear Khun Tamara,Greeting from Quality Beach Resorts and Spa Patong and Clarian Hotel Beach Patong.Thank you very much for valuable feedback, please allow us sharing with our team for their inspiration to improve better services.We hope to welcome you and family to experience our resort again.Until that time, please Stay safe and Healthy.Best Regards,
by A verified traveler
A little worn on the edges but excellent value.
Posted 10 Mar 2023 on HotelsPerfect place to stay in Patong at the price point it's at. I would stay here again with the understanding the hotel is a bit old and feeling sorta run down. Overall it's a full 5 stars, but they had issues with staffing shortages, room mix ups, numerous broken light bulbs, leaking AC unit, etc. But the location is great and it's at an excellent price point for what you get compared to other options in the area... just go with the expectation that it's not shiny and brand new and you'll be beyond happy.
