Ratings based on 957 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Great staff
by A verified traveler
Posted 17 Nov 2024
Stayed here for 8 nights and it was amazing - on par with all-inclusive resorts in the Caribbean. You have about 4-5 dining options, 2 pools, and the beach. The best part was how friendly and staff were. There’s not much around the resort. Besides that, love my stay.
Comment from Hotel Management
17 Nov 2024 by Annie, Hotel Management
Dear William,It's delighted seeing you enjoyed our stay at our beautiful resort. I have shared your comments with all the associates, and they appreciate the gesture. Thank you so much for sharing your feedback.We trust to welcome you back for more.Regards,Annie
by A verified traveler
Posted 11 Nov 2024
Everyone was friendly and made the experience really enjoyable. The staff were really professional an absolute beautiful place will definitely be back.
Comment from Hotel Management
16 Nov 2024 by Kamalaporn Poprom, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 30 Oct 2024
The place was very well presented, very clean and staff were super helpful and polite. You got options of different restaurants which is great for people who would love to try different food.
Laundry and massage prices are high so best to be done outside hotel but overall great experience and will definitely come back again.
Thank you so much team
Comment from Hotel Management
30 Oct 2024 by Kamalaporn Poprom , Hotel Management
Dear Valued Guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Merlin Beach.We are pleased to hear that you had a pleasant and comfortable journey with us and truly hope to have the opportunity to welcome you back on your next visit to the area.
by A verified traveler
Posted 16 Oct 2024
Ok
Comment from Hotel Management
24 Oct 2024 by Annie, Hotel Management
Dear eldad,Thank you so much for your feedback and we look forward to welcoming you back for more.Regards,
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Kamalaporn Poprom , Hotel Management
Dear Valued Guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Merlin Beach.We are pleased to hear that you had a pleasant and comfortable journey with us and truly hope to have the opportunity to welcome you back on your next visit to the area.
by A verified traveler
Posted 5 Oct 2024
Nice hotel with a private beach and also close to tri trang beach, delicious breakfast
Comment from Hotel Management
6 Oct 2024 by Kamalaporn Poprom , Hotel Management
Dear Valued Guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Merlin Beach.We are pleased to hear that you had a pleasant and comfortable journey with us and truly hope to have the opportunity to welcome you back on your next visit to the area.
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Kamalaporn Poprom , Hotel Management
Dear Valued Guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Merlin Beach.We are pleased to hear that you had a pleasant and comfortable journey with us and truly hope to have the opportunity to welcome you back on your next visit to the area.
by A verified traveler
Posted 29 Sep 2024
Staff was excellent. Pools need cleaning more frequent, pillows need replacement as some had smell because of humidity. Entire resort needs refurbisment outside to be 5 star resort. Rooms were clean, modern and spacious.Restaurants were nice, food good and staff excellent.
Comment from Hotel Management
29 Sep 2024 by Kamalaporn Poprom , Hotel Management
Dear Valued Guest,Thank you very much for taking your time to share your experiences of your recent stay with us here- Phuket Marriott Resort and Spa, Merlin Beach.We are pleased to hear that you had a pleasant and comfortable journey with us and truly hope to have the opportunity to welcome you back on your next visit to the area.Sincerely,
