Ratings based on 160 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

nice place and great staff

Posted 8 Mar 2020 on Hotels
The staff and manager is very welcoming. One of the staff call jon was very nice. comfortable stay will be back soon.
Comment from Hotel Management
9 Mar 2020 by Peter, Hotel Management
Dear Aaron, Thank you so much for using your value time to write such a raving review! We like to thank you by our entire Patong Terrace team and we hope to welcome you again in the near future! Warm greetings,
5 out of 5
by A verified traveler from Winnipeg, MB

Posted 12 Feb 2020
This a great hotel in the budget category, thought to beat for the money. I would give it 5 stars in the budget category. I wouldn't hesitate to stay again It's exactly as advertised and the pics are accurate. The hotel and rooms are clean The staff is amazing, the restaurant menu is limited but the food is good. The bar is a great place to hang out for a beer between the day's activities and not quite ready for bed. I did have a room facing the front street and street noise could be heard at times. I new this going in and it did not impact my ability to sleep at all. If street noise is an issue make sure you book one of the other rooms.
Comment from Hotel Management
13 Feb 2020 by Peter, Hotel Management
Dear Guest, Thank you so much for your positive feedback regarding your stay in our Patong Terrace Boutique Hotel! It was a pleasure to welcome you and we like to thank you for your stay by our entire team. We hope to welcome you again in the near future and send you warm greetings from Patong Beach!
3 out of 5
by A verified traveler

Posted 31 Jan 2020
Comment from Hotel Management
1 Feb 2020 by Peter, Hotel Management
Dear guest, Thank you for your review! We try every day to improve our self, and we always open for feedback from our value guests. Average and low rated reviews without any comments not bring us any further; we cannot address were we can make our service better! High rated reviews we see as a confirmation for care and good service that we try to give to all our guests! We hope we can improve our service to you next time and satisfied you even more so you can honer us with full 5 stars! Warm greetings by our entire Patong Terrace Team,
4 out of 5
by A verified traveler

Great location in the midst of a chaotic town!

Posted 26 Jan 2020 on Hotels
Great location...easy access to get to all parts of the island and close to Patong Beach. Staff are very friendly and accommodating. The room was fine, pretty basic and I found the wi-fi not to be so great, but I used my phone to connect. Overall, for the price, it was a good deal and good value. If you don’t have to be at a full service resort, this is a good choice.
Comment from Hotel Management
26 Jan 2020 by Peter, Hotel Management
Dear Mr. John, Thank you so much for you positive feedback! We glad to hear you had a good time and thank you so much for your positive remarks regarding your staff, room and location. We like to thank you by our entire team for your stay and we hope to welcome you again in the near future! Warm greetings
5 out of 5
by A verified traveler

Posted 20 Jan 2020 on Hotels
Comment from Hotel Management
21 Jan 2020 by Peter , Hotel Management
Dear Nikita, Thank you so much for your positive feedback! We really appreciate it and by our entire team we like to thank you for your stay! Warm greetings from Patong Beach
5 out of 5
by A verified traveler

Posted 13 Jan 2020 on Hotels
Return visitor well looked after by Peter and his staff as always.
Comment from Hotel Management
13 Jan 2020 by Peter, Hotel Management
Dear Mr. John, Thank you so much for your positive feedback again! it is always a pleasure to welcome you and we hope to welcome you again in the near future. We send you warm greetings from our entire Patong Terrace Team,
5 out of 5
by A verified traveler

Posted 27 Dec 2019
We very satisfy the staff there ecsecially name JO ,m at first we get the tripe room with half Transparent toilet so we asking the staff to change since got one guy friend with us. He so kind enough to check and change with us. The room are very big , as the big are worth to stay. 5 mins walk to bangla road
Comment from Hotel Management
27 Dec 2019 by Peter, Hotel Management
Dear NY, Thank you so much for your raving feedback regarding your stay in our small hotel in Patong Beach! Thank you so much for your nice words regarding, our rooms, our location and our staff. I will share your review with our entire staff, but special will khun Jo. From our site, we like to thank you for your stay and we wish you already all the best for the year 2020. Warm greetings from our Patong Terrace Team.
2 out of 5
by A verified traveler

Posted 3 Dec 2019 on Hotels
It is what it is. Just right condition for your pay. No Window in the small room. Smelled bit funky.
Comment from Hotel Management
4 Dec 2019 by Peter, Hotel Management
Dear Azagal, Thank you so much for your review regarding your stay in our small boutique Hotel in Patong Beach! Maybe you should consider to book another room type if you like to stay with us again! Superior room with window or a deluxe room with a big terrace! You get what you pay for! We like to thank you for your stay by our entire staff and we hope to welcome you again in the near future, Warm greetings,
5 out of 5
by A verified traveler

Posted 27 Nov 2019 on Hotels
Good room and very comfortable
Comment from Hotel Management
29 Nov 2019 by Peter, Hotel Management
Dear Guest, Thank you so much for your positive feedback! We glad to hear that you had a good time and we hope to welcome you again in the near future! Warm greetings,
5 out of 5
by A verified traveler

Solo trip

Posted 25 Nov 2019 on Hotels
Great solo trip very friendly staff
Comment from Hotel Management
25 Nov 2019 by Peter, Hotel Management
Dear Alexander, Thank you so much for your positive feedback regarding your stay in our Patong Terrace Boutique Hotel! It was a pleasure to welcome you, and thank you for the nice chats we had together. By our entire team, I like to thank you for your stay and we hope to welcome you again in the near future! Warm greetings,
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