Ratings based on 150 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
The staff at this hotel are all incredible, and did everything to make our stay enjoyable. The buffet breakfast was kept clean and organised, and the food was delicious every day. We wouldn’t hesitate to stay here again
by A verified traveler
Posted 13 Nov 2024
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by A verified traveler
Posted 12 Nov 2024
Everything about our stay was perfect! Check in process was easy, the hotel was beautiful inside and out always. The hotel grounds and rooms were Very modern and up to date. Staff always provided assistance quickly and the breakfast Buffett had a good variety of food for breakfast or lunch. I really loved the location, it was not in the hustle bustle of Kamala or patong beach but a quick 5 min drive away if needed.
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 8 Nov 2024
Poor room service
by A verified traveler
Posted 1 Nov 2024
Found some, not all staff around pool where a little lazy, one person in particular on their phone always & not helping other staff. Lady with the glasses was exceptionally good every single time she saw us she went out of her way to help (sorry I can't rememberher name). Pool surrounds had rubbish around alot, not tidied up. Food at breakfast was fantastic but could have changed a bit more frequently as after 9 mornings it got a bit boring. Room - shower blocked unless we took blue cap out & mould in shower. Refrigerated air conditioning (not evaporated) would be more suitable in your climate as the room was always damp.
by A verified traveler
Posted 25 Oct 2024
Awesome hotel and amazing staff
by A verified traveler
Posted 5 Oct 2024
The hotel is fairly decent and well kept. The staff were helpful, but my ordeal began from the onset. The moment the clerk took a look at me, she immediately grabbed the book in form and scratched a new room number on it. We ended up on the sixth floor the furthest room from anywhere in the hotel. The pictures are totally deceitful, there are two buildings and the main highway separating the hotel from the water. There's a water view, but not an oceanfront hotel. A very slick play on words. If you get one of those so called oceanfront rooms, be prepared to stay up all night because of the road noise or OD on melatonin like we almost did.
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 9 Sep 2024
