Ratings based on 97 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Mar 2024
We stayed in the heart villa #44. There are only great things i can say about this property. Pictures online dont do this villa any justice. A must see and a must book. You wont be disappointed. Celine the property manager was by far the best to work with. Always there to help. We will be back one day and i hope Celine is still here. She helped make it an unbelievably amazing stay. 5 stars worth every penny.
by A verified traveler
Posted 1 Mar 2024 on Wotif
Magnificent views back to Patong Beach. Far enough away, so very quiet. Villa staff were so friendly and helpful!! Made all our bookings thru the villa management, made life easy. Coming home after a big (hot) day to have a swim in our own pool was magic. Loved it, would book again.
Comment from Hotel Management
1 Mar 2024 by Sarintorn "Celine" , Hotel Management
Dear John, Thank you very much for your review, We sincerely hope that you and your family enjoy your stay with us. And we are looking forward to seeing you again. Thanks & Regards,
by A verified traveler
Posted 16 Jan 2024
by A verified traveler
Posted 28 Dec 2023
Our family had a great time here. Transportation was easy and inexpensive for us. The staff was great, the manager very helpful and made sure we were happy. Thank you for making our stay so pleasant and welcoming!
by A verified traveler
Posted 16 Apr 2023
We stayed at Jane heart for 4 night? with the beautiful will of Patong beach. The villa located at the hill side just 10 mins drive from the beach front. The staff very helpful and big thanks to the property manager that always be there when we need anything. If have chance we definitely comeback again.
Comment from Hotel Management
16 Apr 2023 by Jirana Team/ Dean , Hotel Management
Thank you for choosing Jirana Patong. We are glad to know that you enjoy staying in Songkran. We wish you all the best success in the year ahead and we hope to see you all again.
by A verified traveler
Posted 13 Apr 2023
DEAN THE manager is awesome humbled kind personable fantastic and amazing. Without Dean that place wouldnt be as good. Dean and his staff that he trains are so so kind aNd wonderful people. ! We love you Dean and i feel we made a life time friend. Love Rey Susie and Lucciano Aparico family
Comment from Hotel Management
16 Apr 2023 by Jirana Team/ Dean , Hotel Management
Rey, thank you for the review. We are glad to know that you enjoy staying here. We wish you all the best in the year ahead and we look forward to seeing you again.
by A verified traveler
Posted 9 Feb 2023
Good view, clean and silent area. Slight distance from town but can order bolt to fetch u to town.
Comment from Hotel Management
11 Feb 2023 by Jirana Team , Hotel Management
Dear William,Thank you for the review. We are glad that you enjoy staying here and we hope to see you again (_).
by A verified traveler
Posted 19 Dec 2022
The views where out standing and Dean was very helpful. Would go back again.
Comment from Hotel Management
28 Dec 2022 by Dean , Hotel Management
Dear Anthony,Thank you for taking the time to share the review. I am glad that you enjoy staying here and I will be happy to have you come back in the future.Kind regards,
by A verified traveler
Posted 30 Nov 2022
Had a excellent stay Dean the manager was so accommodating with any requests. Clean private and beautiful views
Comment from Hotel Management
2 Dec 2022 by Jirana Team , Hotel Management
Dear Mark,Thank you for taking the time to give us a review. I am glad to hear that you enjoy staying here and I hope to see you again.
by A verified traveler
Posted 1 Oct 2022 on Hotels
Great place, very nice staff and beautiful view. Dean the manager really made our stay.
Comment from Hotel Management
1 Oct 2022 by Dean , Hotel Management
Dear Niv,Thank you for staying with us and for the wonderful review. We are happy to hear that you enjoy the vacation. Please say thank you to Itzik and Orel as well. and I look forward to seeing you all again. Kind regards,
