Ratings based on 164 Verified Reviews

3.3 out of 5
74% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from UK

Posted 8 Jul 2018
Great staff, central location and a very clean pool ........ no complaints
3 out of 5
by A verified traveler

Old hotel staff is good

Posted 20 Jun 2018 on Hotels
Staff co operative old hotel swimming pool is good
5 out of 5
by A verified traveler from Australia

Posted 13 Jun 2018
Nice Hotel.A little tucked away,in fact didn't know it was there despite being a frequent visitor to Patong having been recommended by a friend.Staff were sensational.Always cheerful & attentive,they're like one happy family.Nothing but good to say about my stay.Special mention to Layya & Party for making Happy hour fun.Inn Patong is changing hands in a couple of months,so i hope the vibe of the Hotel doesn't change
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2018 on Hotels
5 out of 5
by A verified traveler

Good time s

Posted 2 May 2018 on Hotels
Great fantastic
5 out of 5
by A verified traveler

Top location Friendly helpful staff

Posted 5 Apr 2018 on Hotels
I couldn’t recommend this hotel more highly It is only a 3 Star but the staff and the location definitely make it a nicer stay than a 5 Star. It’s down a little laneway from the main Patong stretch which makes it very quiet. The breakfast was great but what makes it is the pool and bar with the beautifully friendly Leigha. The girls at the front desk were lovely too booking us a show, airport shuttles and general advice.
Comment from Hotel Management
18 Apr 2018 by Jommy, Hotel Management
Dear Kynie, Thank you for your kind comments and we are very glad you enjoyed you stay with us. Hope to see you again on your next vacation to Thailand Regards Inn Patong Hotel Management
4 out of 5
by A verified traveler

Decent cheap hotel

Posted 2 Apr 2018 on Hotels
Hotel was ok nothing special but I knew this when I booked worth the £19 for a night I paid clean pool was good too hotel could do with updating as it looks a bit worn inside but overall worth the money I paid
Comment from Hotel Management
18 Apr 2018 by Jommy, Hotel Management
Dear Ben, Thank you for your kind comments. The Hotel was taken over by new management a year ago and is in the process of upgrading. Regards Inn Patong Hotel Management
4 out of 5
by A verified traveler

on the move

Posted 23 Mar 2018 on Hotels
Quiet location in busy area. Ideal if you are out and about and want some where quiet to sleep.
Comment from Hotel Management
28 Mar 2018 by Mark, Hotel Management
Hi Anonymous Thanks for the review. Yes we are lucky with our location. Right in the middle off it all but just far enough away that a quiet night's sleep is possible. Hope to see you again. Best regards Inn Patong Hotel Management
3 out of 5
Recommended
for Personal Event
by A verified traveler

Average hotel

Posted 9 Mar 2018 on Hotels
Average hotel, mattresses and pillows need replaced! I’ve stayed in better hostels.
Comment from Hotel Management
19 Mar 2018 by Inn Patong Hotel Management, Hotel Management
Thanks for staying with us "Anonymous". We're sorry about the pillows & mattresses but we are currently in a continual state of upgrading both. In fact 4 new mattresses arrived just this morning. Nevertheless we appreciate your feedback.
2 out of 5
by A verified traveler from Brisbane Australia

Disappointing

Posted 22 Feb 2018
Pros: very little
Cons: attend to guest's requests
Location: close to most things in Patong
I have stayed in hundreds of hotels & never left negative feedback....until now (BTW I am a very low maintenance hotel guest) The hotel advertised "premium internet" This was the main reason I stayed there because I had to run an online meeting for a large number of clients. It lasted for 10 minutes and failed. I asked to speak to a manager about it (numerous times), and was told that the manager was not available for the week. This is more like a 2 star with a 4 star price. Breakfast was 3 food warmers. I had to ask for my room to be cleaned, new towels, etc on 3 out of the 5 days & was told one day that it couldn't be done. Check in is 2pm, check out at 12pm - they will not alter this at all. There are many other places to stay - select one of them
Comment from Hotel Management
18 Apr 2018 by Jommy, Hotel Management
Dear peter, Thank you for your comments which management has viewed and will address. We are sorry that certain things weren't up to your standard, but the time of year that you were here is High Season and the hotel is very busy with 100% occupancy. Due to the amount of people using the wifi in the aera "Patong" this time of year it tends to get overloaded. Your room is cleaned daily, on your request as mentioned on arrival. We will address this issue. Due to high occupancy and the time of the year, check in and checkout times have to be maintained to accommodate our other customers. We have always allow this alter, but it is managed by room availability Again thank you for your comments and are greatly appreciated Regards Inn Patong Hotel Management
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