Ratings based on 982 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2024
5 out of 5
by A verified traveler

Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by PHUEX, Hotel Management
Dear Carlos,Thank you for taking the time to tell us about your experience at Holiday Inn Express Phuket Patong Beach Central.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Ms. Khanittha PatthongRoom Division Manager
4 out of 5
by A verified traveler

Posted 26 Nov 2024
Nice pool, good breakfast, very friendly staff and good location
Comment from Hotel Management
27 Nov 2024 by PHUEX, Hotel Management
Dear Patricia,Thank you for taking the time to tell us about your experience at Holiday Inn Express Phuket Patong Beach Central.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Ms. Khanittha PatthongRoom Division Manager
4 out of 5
by A verified traveler

Posted 19 Nov 2024
The breakfast was so poor , nothing to eat except thai food and some eggs, should have better variety for people from other countries
Comment from Hotel Management
20 Nov 2024 by PHUEX, Hotel Management
Dear Lauy,Thank you for taking the time to tell us about your experience at Holiday Inn Express Phuket Patong Beach Central.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Ms. Khanittha PatthongRoom Division Manager
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Cinta, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn Express Phuket Patong Beach Central. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Bangla road is very closr
Comment from Hotel Management
8 Nov 2024 by PHUEX, Hotel Management
Dear Oleg,Thank you for taking the time to tell us about your experience at Holiday Inn Express Phuket Patong Beach Central.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Ms. Khanittha PatthongRoom Division Manager
5 out of 5
by A verified traveler

Posted 29 Oct 2024
I enjoyed my stay and was very comfortable. The staff was very kind and helpful.
Comment from Hotel Management
31 Oct 2024 by Cinta, Hotel Management
Dear Desmond, Thank you for taking the time to tell us about your experience at Holiday Inn Express Phuket Patong Beach Central. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.
4 out of 5
by A verified traveler

Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by PHUEX, Hotel Management
Dear David,Thank you for taking the time to tell us about your experience at Holiday Inn Express Phuket Patong Beach Central.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Ms. Khanittha PatthongRoom Division Manager
2 out of 5
by A verified traveler

Posted 28 Oct 2024
Not good
Comment from Hotel Management
29 Oct 2024 by PHUEX, Hotel Management
Dear Sonam,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Phuket Patong Beach Central.I would like to start by apologizing to you for everything you stated that caused you to not meet your expectations during your stay with us, finally we strive to make your stay as pleasant and comfortable as possible, and we thank you for your rate review to coach our team in order to provide a better experience during you stay with us.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Kind Regards,Ms. Khanittha PatthongRoom Division Manager
5 out of 5
by A verified traveler

Posted 20 Oct 2024
I would love to see some bacon at breakfast
Comment from Hotel Management
21 Oct 2024 by PHUEX, Hotel Management
Dear Savannah Louise,Thank you for taking the time to tell us about your experience at Holiday Inn Express Phuket Patong Beach Central.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,Ms. Khanittha PatthongRoom Division Manager