Ratings based on 290 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Mar 2020
4 out of 5
by A verified traveler

Posted 20 Jan 2020
Everything is nice... except for one thing that somehow they have a lot of little cockroaches...🙄
4 out of 5
by A verified traveler from Melbourne

Posted 9 Nov 2019
The hotel‘s location was amazing, it was in walking distance to almost everything but also tucked away down a street away from havoc. The hotel Is also very clean. However we did have conflict during checkin regarding adding an extra bed (we sent a message regarding this matter a few weeks before checking in which the said hotel they didn’t receive) which led to myself and my sister (2 adults) to share a single bed for the first night of our stay as there was “no one” available to organise an extra bed. Another issue is that the company only gives out 1 key card per a room, which caused the three of us some more conflict when returning home at different times.
4 out of 5
by A verified traveler

Posted 17 Sep 2019
Value for money! always enjoy staying here when in patong, Staff very friendly
4 out of 5
by A verified traveler from New Jersey

Posted 16 Jul 2019 on Hotels
For a day in Phuket it was great
4 out of 5
by A verified traveler

Noise

Posted 27 Jun 2019 on Hotels
Air-conditioning is noisy.
4 out of 5
by A verified traveler

Posted 21 Apr 2019
The swimming pool was cloudy and appeared some attention.
Comment from Hotel Management
22 Apr 2019 by Reservation Team, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler from Denver, CO

Posted 5 Apr 2019
Comfortable stay, good budget hotel. Nice breakfast included.
Comment from Hotel Management
22 Apr 2019 by Reservation Team, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Feb 2019 on Hotels
2 out of 5
by A verified traveler

Posted 20 Jan 2019
The hotel was convenient and walking distance to the bars and attractions. The staff were not friendly at all during check in. We also had issues with our toilet the first night and when we called the front desk, they said we will have to wait till tomorrow for asssitance. Tomorrow comes around and 10 am, we still have not receive a phone call nor update. Mind you, we were unable to use the restroom since 10 pm the night before. We than called the front desk again around 10 am and they said they will send someone, an hour gone by and nothing. They happened to fix our issue an hour and half later. Also, we needed to catch an early flight so we ask for assistance to reserve a taxi, but they said the earliest was 7 am which did not help.