Ratings based on 10 Verified Reviews
3.9 Room cleanliness
3.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Cons: studio apartment, paid less previous trip for a one bed apartment.
Ironing board in apartment but no iron, was told someone would bring one, no one did, asked again the next day, told someone would bring one the following day, at this point I gave up and just bought my own.
Fridge made spontaneous, weird noises.
Air con a bit noisy inside and outside.
Woken one morning by a cleaner unlocking and opening my door, why not just knock first?
Two weeks stay, bedding never changed or replaced, no extra bedding provided so had to wash it at my own expense.
Experienced over 24 hours of no electric, contacted lofty villas expecting some help or solution but got nothing, not even some money back for the loss of a days booking.
Finally, received a message two days before check out, asking what time I'd be checking out, if your check out policy is 11am, why do you need to ask what time I'm checking out, just check the apartment after 11am.
Pros: everything else was cool, I would never tell people not to book an apartment at Emerald terrace but personally, If I book an apartment here again, I'll book it through the block owners or a private host, more attentive.
by A verified traveler
Posted 9 Jan 2024 on Orbitz
I took a chance and stayed here as a new opportunity to learn more about the area. The first two days, I had issues with my AC and was difficult to explain how to get there to the local taxis -but eventually all worked out and I was able to get to/from easily. There is no one on staff to help with any issues nor housekeeping - so it is up to you to manage that. Waiting for responses from the management company were delayed... and at first was a bit frustrating, but once all was resolved, it was a good stay. the property is very quiet, guests there generally stick to themselves and don't engage. the pool doesn't get sunlight, as it is on the 2nd floor in between tall floors - so your best bet is to walk/taxi down to the beach. The kitchen was well equipped and that was by far my favorite part of the room. Overall it was a pleasant experience and happy to receive my 5000 baht deposit back.
by A verified traveler
Posted 8 Jan 2020
by A verified traveler from Ontario, Canada
Posted 7 Nov 2019
The property is beautiful! It is exactly as advertised in pictures. We really enjoyed our stay here, we walked to patong beach and the markets most days. The pool and gym are clean and in good condition. The room itself is very clean and well maintained. There is security badges to get into the building which is nice. Staff are friendly. FYI approx 5000 baht cash deposit on arrival - we were prepared for that deposit.
Highly recommended!
by A verified traveler
good place with great value during low season
Posted 26 Feb 2019 on Hotelsoverall nice place with limited - nice view. Service staff just OK but room itself great.
by A verified traveler
Posted 30 Mar 2020 on Hotels
by A verified traveler
Posted 22 Jan 2020 on Hotels
Everything was good, just one bathroom was stinking after some days. And even the stuff couldn’t fix the problem.
The workers were amazing, and answered in few minutes of our needs.
by A verified traveler
Posted 2 Dec 2019 on Hotels
Бельё,к сожалению не меняется за 10дней проживания
Балкон и окна выходят на глухую стену!
В «крестах»живописнее!
by A verified traveler
Muy buen elección
Posted 4 Oct 2019 on HotelsVery good. Realmente bien.
by A verified traveler
Phuket Patong/Kathu Perfect location
Posted 10 Feb 2019 on HotelsBella Location, spaziosa, ben arredata, appena fuori dal centro. Ottimo mix di privacy e comodita'.
Perfect Location, nice, pretty with a good space. PooL view is the best solution, you need motorbike. good for privacy, not to much confusion, inependent but near the centre. Perfect combination
