Ratings based on 207 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
20 Jul 2024 by Wanwisa Banjongsiri Hotel Manager , Hotel Management
Dear Jennifer,THANK YOU for staying with us and sharing your experience with fellow travelers.Its great to read that you really enjoyed your holiday experience with us. We strive to turn moments into memories for all our guests and I am pleased to hear that our team delivered friendly and cheerful service. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Wishing you a nice week ahead!Sincerely Wanwisa BanjongsiriHotel Manager
5 out of 5
by A verified traveler

Posted 21 Apr 2024 on Hotels
Comment from Hotel Management
24 Apr 2024 by Wanwisa Banjongsiri Hotel Manager , Hotel Management
Dear Sunny,THANK YOU for staying with us and sharing your experience with fellow travelers.Its great to read that you really enjoyed your holiday experience with us. We strive to turn moments into memories for all our guests and I am pleased to hear that our team delivered friendly and cheerful service. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.SincerelyWanwisa BanjongsiriHotel Manager
4 out of 5
by A verified traveler

Posted 11 Jan 2024
Good pool, good breakfast. Staff was friendly and helpful
2 out of 5
by A verified traveler

Posted 11 Dec 2023
The male receptionist is very rude. Take note of that guy. Hotel is in good location. Heater water pressure is bad. Bed quality not that comfortable. Breakfast choices are limited.
Comment from Hotel Management
12 Dec 2023 by Wanwisa Banjongsiri, Hotel Management
Dear Veeneenesh,Thank you for taking the time to tell us about your experience. We appreciate your comments. Firstly please accept my sincere apologies for the lapse in service you experienced at the front desk. I have already shared your feedback with the Hotel manager and corrective action will follow. I hope your next stay will be more pleasant than the previous one. Your feedback gives us the opportunity to work on our shortfalls and enhance our facilities.sincerely,Wanwisa Banjongsiri
5 out of 5
by A verified traveler

Posted 26 Nov 2023
Great hotel!!
Comment from Hotel Management
12 Dec 2023 by Wanwisa Banjongsiri, Hotel Management
THANK YOU for staying with us and sharing your experience with fellow travelers.Its great to read that you really enjoyed your holiday experience with us. We strive to turn moments into memories for all our guests and I am pleased to hear that our team delivered friendly and cheerful service. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our servicesSincerelyWanwisa BanjongsiriHotel Manager
1 out of 5
by A verified traveler

Posted 31 Oct 2023
The hotel is classified as 4 stars, but it is not 4 stars, but rather one star. The staff are very unhelpful. The furniture is old. The rooms are very dirty. The quilt and bed have a bad smell. Luggage service is non-existent. You have to carry the bags yourself.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2023 on Hotels