Ratings based on 986 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from RED HILL
Posted 1 Nov 2024
Loved the Passion Fruit Mojito especially as they have a happy hour when your can get 2 for 1.
Comment from Hotel Management
1 Nov 2024 by Customer Relations, Hotel Management
Dear Kim,Thank you for taking the time to leave your feedback. It means the world to us here at Burasari Phuket to hear that you have enjoyed your stay with us. We look forward to having you back in the future.Kind regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Posted 25 Oct 2024
I really enjoyed the stay at Burasari..The place is great and good location and excellent staff.. They also hire some staff which are handicapped ( a deaf lady) which I enjoyed to see.. Keep it up. More business should support what this hotel does.
Will stay again
Regards
Domenic
Comment from Hotel Management
25 Oct 2024 by Customer Relations, Hotel Management
Dear Domenic,Thank you so much for your feedback. All of us here at Burasari Phuket are ecstatic that you enjoyed your stay with us. We look forward to your return. Kind regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Posted 10 Oct 2024
Everything was absolutely amazing, the serenity, location , the staff, we will definately be back xx
Comment from Hotel Management
11 Oct 2024 by Customer Relations, Hotel Management
Dear Lee-anne,Thank you for taking the time to leave your feedback. It means the world to us here at Burasari Phuket to hear that you have enjoyed your stay with us. We look forward to having you back in the future.Kind regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Posted 21 Sep 2024
The resort was undergoing renovations cut it didn’t stop our stay being a great time. Staff were happy and friendly and the rooms were clean. The hot water was hot and the aircon was cold. The food was great and the location is in the centre of everything.
Comment from Hotel Management
23 Sep 2024 by Customer Relations, Hotel Management
Dear Michelle,Thank you so much for your feedback. All of us here at Burasari Phuket are ecstatic that you enjoyed your stay with us. We look forward to your return. Kind regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Customer Relations, Hotel Management
Dear Trudi-Ann,Thank you for taking the time to leave a feedback. We are deeply regretful of that your expectations have not been met during your stay. We hope to see you again.Warm regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Posted 17 Aug 2024
Comment from Hotel Management
19 Aug 2024 by Customer Relations, Hotel Management
Dear ElizabethThank you for your valuable feedback. Here at Burasari Phuket we very much appreciate your positive opinion, because your satisfaction is our priority. We hope that you visit us again soon. Kind regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Posted 6 Aug 2024
Renovation work going on in the hotel so noise. The hotel does not tell you this at the time of booking. Room was quite small and needs updating.
Comment from Hotel Management
7 Aug 2024 by General Manager, Hotel Management
Dear Rajendra,Thank you for your feedback and for choosing to stay with us.We sincerely apologize for any inconvenience caused by the renovation activities currently taking place. We have a renovation notice live on all OTAs, including Expedia. However, we understand that the information might not always be prominently displayed, as these websites often place such notices at the bottom of their pages. To ensure our guests are well-informed, we also have a pop-up notification on our own website's landing page.Please rest assured that we are making every effort to minimize noise disruptions, especially as the work is confined to a separate building. We hope to welcome you back after the refurbishment is complete so you can experience our refreshed facilities.Thank you again for your stay, and we appreciate your understanding.Best regards,Manuel Mandaglio General Manager
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
7 Aug 2024 by Customer Relations, Hotel Management
Dear Cheng,Thank you for your valuable feedback. Here at Burasari Phuket we very much appreciate your positive opinion, because your satisfaction is our priority. We hope that you visit us again soon. Kind regards,Francia Andriamahenintsoa MartinezCustomer Relations
by A verified traveler from Petaling Jaya
Posted 9 Jul 2024
Nice place
Comment from Hotel Management
12 Jul 2024 by Customer Relations, Hotel Management
Dear Ishpreet Singh,Thank you for your valuable feedback. Here at Burasari Phuket we very much appreciate your positive opinion, because your satisfaction is our priority. We hope that you visit us again soon. Kind regards,Francia Andriamahenintsoa Martinez
by A verified traveler
Posted 1 Jul 2024
recommended ! clean, big rooms, good AC, fun pools, great breakfast
Comment from Hotel Management
4 Jul 2024 by Customer Relations, Hotel Management
Dear Hagai,Thank you for taking the time to leave your feedback. It means the world to us here at Burasari Phuket to hear that you have enjoyed your stay with us. We look forward to having you back in the future.Kind regards,Francia Andriamahenintsoa Martinez
