Ratings based on 370 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
the hotel is old and need a lot of maintenance, the restaurant is expensive and not good.
the staf is pretty nice.
by A verified traveler
Posted 11 Sep 2024
by A verified traveler
Posted 19 Jul 2024
by A verified traveler
Posted 14 Jul 2024
Great value for money. Hotel needs some maintenance but great staff, views and pool.
by A verified traveler
Posted 23 Jun 2024
Great location overlooking the beach.
by A verified traveler
Would never recommend this hotel
Posted 22 Jun 2024 on HotelsUnfortunately this hotel is much older than it looks in the pictures and needs quite a bit of maintenance. We mainly booked this hotel because of the large tub and the freshness of the pictures but these pictures were taken by a professional photographer clearly.
We stayed there for two nights and they could not even fix the tub where it would hold water in order to take a bath they kept trying to put a sink plug which does not work.
The internet was atrocious we couldn't get on our online banking or anything to even book an Excursion.
Staff was friendly and they seem to be trying to do something but it was not enough and definitely not acceptable.
You also want to make sure you look at the shuttle schedule to get to the beach even though the driver will tell you he can pick you up at another time he will not be there to pick you up and the hotel will charge you to come get you.
They tried to make up for it by giving us a single pancake with a little bit of fruit which cost maybe a $1.50 us. It was almost laughable that that's all they were willing to offer... smh bad experience but all can be fixed with proper management and training
by A verified traveler
Posted 20 Feb 2024
The property was in a noisy area due to be located on the side of a road. Land being cleared close by. Very dirty bathroom area with stains on toilet floor . Everything in poor condition. Staff did not have any authority to help people staying at the resort. Felt like young staff not experienced. Internet poor. All items raised with manger who not keen to put right, just compensation. 😞
by A verified traveler
Posted 8 Jan 2024
by A verified traveler
Posted 2 Jan 2024
Comment from Hotel Management
6 Jan 2024 by Pitchy, Hotel Management
Thank you very much for your review, We hope the next time we have the opportunity to taking care you and your family.
by A verified traveler
Posted 16 Nov 2023
I love the quiet location but far from everything.
