Ratings based on 404 Verified Reviews

3.7 out of 5
72% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 9 Dec 2019
Comment from Hotel Management
10 Dec 2019 by vee, Hotel Management
Thank you for your kind feedback , we are glad that you have enjoyed your overall stay with us, thank you
5 out of 5
by A verified traveler

A sweet surprise in the center of it all.

Posted 9 Dec 2019 on Hotels
What a great place to stay. Almost centrally located to everything you want to be near. Shopping, restaurants, tours, the beach!!!, and street vendors are so close by. The manager Skandar was exceptionally nice and helpful. All his suggestions and tips were spot on for us. I think he went out of his way to make sure our stay was the best in Phuket. He even booked flights for us to trek off to Bangkok a few days. When I come back to Patong, which I will, I will stay at the Andatel every time. The whole staff was so pleasant and very polite so you feel at home with them. That pool after a long day is so refreshing, wish it were open all night for late night dips in the cool water. Patong is humid you know! Love this place!
Comment from Hotel Management
10 Dec 2019 by vee, Hotel Management
Dear Rodney, Thank you so much for choosing to stay at Andatel Grande Patong, during your visit to Patong, Phuket. Thank you so much for your kind words and feedback. We are glad that we are able to offer you exactly what you are looking for and we are glad to see that you have been satisfied with your overall stay here with us. We look forward to welcome you back in the future, thank you
2 out of 5
by A verified traveler

Posted 1 Dec 2019 on Hotels
Short but good.
Comment from Hotel Management
1 Dec 2019 by vee, Hotel Management
thank you for your feedback
5 out of 5
by A verified traveler from California, USA

Posted 1 Oct 2019
All rooms has balcony view of the 50 yard long lap pool, the firs floor has access to the pool from their rooms. Room are clean concise and good air conditioner Opt for a breakfast included room It's worth to start your day
Comment from Hotel Management
1 Oct 2019 by vee, Hotel Management
Hi Ector, Thank you very much for sharing your thoughts and kind feedback for us here. We are glad to see that you have enjoyed your stay with us and you are satisfied with Andatel Grande Patong, we look forward to welcome you back.
5 out of 5
by A verified traveler from Huntington Beach

Posted 25 Sep 2019
Clean room in the middle of everything, but far enough from the party seen, would stay here again, But hotel is not a 4 star hotel.
Comment from Hotel Management
25 Sep 2019 by vee, Hotel Management
Thank you for your kind feedback, we are happy to see that you have been satisfied with your overall stay with us , thank you once again for sharing your thoughts here, we hope to welcome you back again in the future, thank you
5 out of 5
by A verified traveler from Tulsa, Oklahoma

Posted 25 Sep 2019
I just finished a week at Andatel and it was wonderful. Great and friendly staff. Excellent breakfast. The security is top notch. I felt very comfortable and will definitely stay again. Rest assured it is exactly as advertised, even the pictures.
Comment from Hotel Management
25 Sep 2019 by vee, Hotel Management
Hi James, thank you so much for choosing Andatel as your hotel, during your visit to Patong, Phuket. Thank you for sharing your kind thoughts and feedback about us, and we are glad you had a nice time with us here, we look forward to welcome you back in the future, thank you.
5 out of 5
by A verified traveler

Posted 20 Sep 2019
Comment from Hotel Management
22 Sep 2019 by vee, Hotel Management
Thank you for your kind feedback, we are happy to see that you have enjoyed your overall stay with us and look forward to welcome you back in the future, thank you
4 out of 5
by A verified traveler

Posted 16 Sep 2019
You pay for what you get. Pool was nice. A few maintenance issues e.g door lock loose and leaking shower. Overall not a bad experience.
Comment from Hotel Management
17 Sep 2019 by vee, Hotel Management
Thank you for your feedback and ideas on our property, thank you for sharing your experience here , we are glad to see that you have enjoyed your overall stay with us and we will keep in mind your advise for maintenance. Thank you
5 out of 5
by A verified traveler

Posted 13 Aug 2019
Comment from Hotel Management
14 Aug 2019 by vee, Hotel Management
We are glad that you have enjoyed your stay with us, thank you for your feedback
4 out of 5
by A verified traveler

Posted 12 Aug 2019 on Hotels
Comment from Hotel Management
12 Aug 2019 by vee, Hotel Management
Thank you for choosing Andatel Grande Patong as your hotel, thank you for your feedback, we are glad to see thank you have enjoyed your overall stay with us, thank you very much