Ratings based on 982 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Very convenient place
Comment from Hotel Management
9 Dec 2024 by Amata Patong Team, Hotel Management
Dear Valued Guest,Thank you for your kind comment! We’re delighted to hear that you found our location very convenient.We hope to welcome you back soon for another great stay. If there’s anything we can do to make your visit even better, please don’t hesitate to let us know!Warm regards,Amata Patong Team
by A verified traveler
Posted 3 Dec 2024
Great location for both beach and city visitors. walkable
Comment from Hotel Management
3 Dec 2024 by Amata Patong Team, Hotel Management
Dear Meisagh,Thank you for taking the time to share your kind feedback! We’re delighted to hear that you enjoyed our convenient location and found it ideal for both beach and city visits.Your satisfaction is our priority, and we’re thrilled to know our location made your stay even more enjoyable. We look forward to welcoming you back soon!Warm regards,Amata Patong Team
by A verified traveler
Posted 7 Nov 2024
Great place second time here need to upgrade mattresses very hard
Comment from Hotel Management
8 Nov 2024 by Amata Patong Management, Hotel Management
Dear Michele,Thank you for returning to stay with us and for sharing your feedback! We’re thrilled to hear you enjoyed your time here once again. We apologize that the mattress firmness didn’t meet your comfort preferences, and we appreciate your suggestion for an upgrade. We’ll definitely take it into consideration as we continue to enhance our guest experience. We look forward to welcoming you back for another stay soon!Warm regards,Amata Patong Management
by A verified traveler
Posted 5 Oct 2024
Great staffing
Comment from Hotel Management
6 Oct 2024 by Amata Patong Management, Hotel Management
Dear Gary,Thank you for taking the time to share your positive experience at our hotel. We are so glad that you appreciate the efforts of our staff.Our team is dedicated to providing the best service possible and we always appreciate receiving such great feedback.Thank you again for choosing us for your stay and we look forward to welcoming you back soon.Best regards,Amata Patong Management
by A verified traveler
Posted 30 Aug 2024 on Hotels
The room was clean and comfortable. The only issues I had was the water pressure kept changing in all the taps and when the pressure changed the water temperature changed as well. The only other thing was the TV's were too small for viewing while on the bed. But the size of the TV's are mentioned while booking, so you can't really complain.
The area can get a bit noisy, but you are walking distance from the action.
When I booked for the king size bed, it was one king size matress, not 2 singles put together.
The air con has a digital control and is easy to use.
The room is also comes with an umbrella for your walks.
Comment from Hotel Management
3 Sep 2024 by Amata Patong Team, Hotel Management
Dear Nikolaos,Thank you very much for taking the time to share your feedback after your recent stay with us. We are very glad that you found the room clean and comfortable, and that you appreciated the convenience of the air conditioning control system and the umbrella provided for your walking.We sincerely apologize for the inconvenience caused by the fluctuating water pressure and temperature. We will have our maintenance team investigate this issue to ensure it is resolved for future guests.We appreciate your understanding regarding the TV size. We try to provide accurate information during the booking process, and we appreciate your understanding before your stay. Regarding the noise, we understand that the city center location can be lively, and we hope this will enhance your experience of being close to the attractions.Thank you again for your valuable feedback, and we look forward to welcoming you back soon for an even better experience.Best regards,Amata Patong Management.
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by Tony Resort Team, Hotel Management
Dear Ashley,Thank you for taking the time to give score review to us!Thank you once again for choosing Amata patong We look forward to serving you again soon!We look forward to welcoming you back again soon.Best regards,Amata Patong Management.
by A verified traveler
Posted 10 Aug 2024
Friendly staff, rooftop pool and good dining on site. Great location - walking distance to Jungceylon, Bangla Rd and Patong Beach..7 -Eleven across the road. Good Laundry out the back.
Comment from Hotel Management
13 Aug 2024 by Amata Patong Team, Hotel Management
Dear Ashur,Thank you for taking the time to share your experience with us. We are so glad that you enjoyed your stay at our hotel and that our friendly staff, rooftop pool and food options contributed to your great experience.We also appreciate that our location is convenient for you, with easy access to Jungceylon Shopping Mall, Bangla Road and Patong Beach. We are glad that you found nearby amenities such as a 7-Eleven convenience store and laundry service helpful as well.Your kind words mean a lot to us and we hope to welcome you back for another wonderful stay in the future.Best regards,Amata Patong Management.
by A verified traveler
Posted 31 Jul 2024
Comment from Hotel Management
3 Aug 2024 by Amata Patong Team, Hotel Management
Dear John,Thank you for taking the time to leave us a review!Thank you once again for choosing Amata Patong. We look forward to serving you again soon!Best regardsAmata Patong Management
by A verified traveler
Posted 29 Jul 2024
Excellent location and friendly staff
Comment from Hotel Management
31 Jul 2024 by Tony Resort Team, Hotel Management
Dear John,Thank you for your wonderful feedback! We are so glad that you enjoyed our great location and found our staff friendly and helpful.Your kind words inspire us to continue to provide the best service to our guests. If there is anything you particularly liked or have any suggestions, we would love to hear them.We look forward to welcoming you back to Amata Patong in the future.Best regardsAmata Patong Management
by A verified traveler
Posted 26 Jun 2024
Staff were awesome. Pool was great.
Internet was unstable, tv in room hardly connects to their own WiFi.
Window shakes when windy.
Shower temperature not stable, hot water comes in waves, had a really hard time bathing my children.
Comment from Hotel Management
28 Jun 2024 by Amata Patong Team, Hotel Management
Dear Yinan,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff excellent and enjoyed our swimming pool. We strive to provide a welcoming and enjoyable experience for all our guests.We sincerely apologize for the issues you encountered during your stay, particularly with the internet connection, TV, and unstable shower temperature. Your comfort and satisfaction are our top priorities. We acknowledge the problem with the windows shaking in strong winds and will address it promptly.We value your feedback as it helps us improve our services. We hope to have the opportunity to welcome you and your family back for a smoother and more enjoyable stay. If you encounter any issues during your next visit, please inform us immediately so we can resolve them promptly.Thank you again for your valuable input. Best regardsAmata Patong Management
