Ratings based on 988 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Staff are very attentive and make sure to cater your needs
Comment from Hotel Management
17 Nov 2024 by Austin, Hotel Management
Dear Ashley,Thank you for your kind comments regarding our staff. We are delighted to hear that you found our team to be attentive and dedicated to ensuring your needs were met. Providing exceptional service is a cornerstone of our commitment to our guests, and it is wonderful to know that our efforts made your stay more enjoyable.We would be honored to have the opportunity to welcome you back for another exceptional experience. Yours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 29 Oct 2024
Great location in Siam
BTS train station out front
Amazing staff
Comment from Hotel Management
30 Oct 2024 by Austin, Hotel Management
Dear stephen J,Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our prime location near the Siam BTS train station and that our dedicated staff made your stay memorable. Your kind words inspire us to continue providing exceptional service.We would be thrilled to welcome you back for another exceptional experience. Please let us know how we can assist you in planning your next visit.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Austin, Hotel Management
Dear Aaron,Thank you for your perfect rating. We are delighted to know that you enjoyed your stay with us. Your feedback means a lot to our team.We look forward to welcoming you back soon for another exceptional experience. IYours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Austin, Hotel Management
Dear Thomas,Thank you for your recent feedback. We regret to learn that your experience did not meet your expectations, resulting in a low rating. We take all guest comments seriously, and your satisfaction is very important to us.If you have specific concerns you would like to share, we would greatly appreciate hearing them so we can make the necessary improvements. We hope you will consider returning to give us another opportunity to provide you with the exceptional stay we strive to deliver.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 21 Sep 2024
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Comment from Hotel Management
22 Sep 2024 by Austin, Hotel Management
Dear Jason,Thank you for taking the time to rate your experience with us.We’re delighted to hear that you enjoyed your stay and appreciate your positive feedback.Your satisfaction is our priority, and we look forward to welcoming you back in the future.Yours Sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 7 Sep 2024 on Hotels
Comment from Hotel Management
19 Sep 2024 by Austin, Hotel Management
Dear Sharon,Thank you for your positive rating! We’re glad to hear that you enjoyed your stay with us. Your feedback is valuable and helps us continue to improve our services.We look forward to welcoming you back in the future.Yours Sincerely,Witsanu NathawinExecutive Assistant Manager
by A verified traveler
Posted 21 Aug 2024 on Hotels
location is super convenient! Staff are very helpful and friendly,their service never disappoints us will definitely go back again
Comment from Hotel Management
24 Aug 2024 by Butsaraporn Tassananuwat, Hotel Management
Dear Stella,Thank you for taking the time to share a wonderful review of your stay at our hotel. We are very grateful for your kind words and recommendation and will be sure to share this with our team member to further delight and inspire them. We appreciated for your fantastic feedback and we look forward to warm welcome you back again soon.Sincerely,Butsaraporn TassananuwatFront Office Manager
by A verified traveler
Posted 15 Aug 2024
Good
Comment from Hotel Management
17 Aug 2024 by Butsaraporn Tassananuwat, Hotel Management
Dear Joshua,I am delighted to hear that your stay was nothing short of fantastic. We appreciate your feedback and we hope your next visit will be as satisfying as the last.Sincerely,Butsaraporn TassananuwatFront Office Manager
by A verified traveler
Posted 15 Jul 2024
Na
Comment from Hotel Management
17 Jul 2024 by Butsaraporn Tassananuwat, Hotel Management
Dear Sow,Thank you for rating your stay with us.We appreciate your positive feedback and we look forward to welcome you back in near future.Sincerely yours,Butsaraporn TassananuwatFront Office Manager
by A verified traveler
Posted 6 Jul 2024
Love the atmosphere and service!
Comment from Hotel Management
7 Jul 2024 by Butsaraporn Tassananuwat, Hotel Management
Dear Eumir,Thank you very much for your wonderful review. We are very glad that we have meet your expectations through our services. The team appreciate our kind words and we look forward to welcoming you back in very near future.Sincerely yours,Butsaraporn TassananuwatFront Office Manager
