Ratings based on 34 Verified Reviews
3.9 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kelowna, BC
Posted 16 Sep 2018
Hotel was very dated. Two of us had a room with two twin beds. The hallway leading up to the room smelled very musty and was very dark. The room itself was okay and good enough for one overnight stay. Although right next to the railway our room was facing the street and it was much more quiet than expected. Location next to the railway station was great. Good value for Passau.
Recommended
for Everyoneby A verified traveler
Convenient Location
Posted 9 Jun 2017A good experience was marred by there being no hot water on the first night and next morning. The staff were very friendly and helpful. Bahnhof restaurant was in the same building together with two bakeries and news outlet. Easy walking distance to central Passau.
Comment from Hotel Management
18 Jun 2017 by Stark Cristian, Hotel Management
Hi Anonymous , Thx for your Review .
by Utta
Posted 14 Jul 2016 on Hotels
No Air Condition, very loud, would not stay there again.
Service very nice.
by A verified traveler
Posted 27 Dec 2015 on Hotels
by A verified traveler
Worst hotel that you can imagine .
Posted 15 Sep 2015It is in the train station, noisy and terrible. No elevator, no service, no air conditioner, it should be removed from the Expedia list. It is a shame.
Comment from Hotel Management
29 Sep 2015 by Cristian-Adalbert Stark, Hotel Management
Mam you have booked the cheapest Hotel in our Town 48€ /Twin- Room / Night . If You need moore comfort you have to book a expensive Hotel .
by William from Highgate, London
Posted 27 Jun 2015 on Hotels
Great location right in the train station, convenient if you are travelling by train. Owners (Mr & Mrs Stark) are very helpful. Bicycles could be kept indoors under cover.
by A verified traveler
Passau, short but veru pleasant stay
Posted 7 Aug 2019 on HotelsClean, cheap and convenient close to citycenter of ,the nice gem city, Passau.
Very friendly people managing.
But obviously its right close to the trains and you need to keep the windows open.
by A verified traveler
Posted 3 Aug 2019
Die Lage ist hervorragend u das Preis- Leistungsverhältnis passt gut.
by A verified traveler
Posted 24 Nov 2018 on Hotels
Veldig enkel standard. Det var vanskelig å finne inngangen til hotellet. Vi skulle videre med tog neste dag, så det var greit å overnatte på jernbanehotellet.
by A verified traveler
Nightmare on Helm street!!!!
Posted 19 Aug 2018 on HotelsWhat happened to my husband and I seems unreal and should never happen!!
So we booked this hotel thru Hotels.com and we should have spent just one night there. We arrived late because of a bus delay and found out that there was no check in after 9pm!!! (unreal for a hotel that is supposed to be 3*)!!! No message on the door to tell us where we might have found the key, but even worse, no phone number..!!!
So we had no choice and paid another hotel nearby... this is nothing compare to what comes next.... the morning after I went with my husband to this hotel and found the owner and his wife in the restaurant attached to this “hotel”, I told him that I couldn’t get in touch with him the evening before and that he should have left a message with a number somewhere and what was his reaction???
He raised his houlders and very arrogantly said “I DON’T CARE!”, when I answered “what did you say, you don’t care?? Fine I’ll talk with Hotel .com about this, he put his hands on me!!!! He violently pushed me on my face and hurt my teeth on the process!! Yelling “get out right now!!!”, so my husband told him not to touch me and so he started to violently pushing him out too! He was about to hit him when his wife tried to stop him but he just kept pushing us out!!!!! This has never happened to me or to anybody I know!! This person has absolutely no control of himself and the last think he should do is having to deal with custumers all day long!!! I hope that Hotels.com does something.
