Ratings based on 1,445 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Laguna Niguel
Posted 26 Nov 2024
Everything great. Would suggest more plugs and softer light options in rooms. The overhead lights were too bright and no other adequate soft reading lights. Warm lighting makes everything cozier!
Comment from Hotel Management
26 Nov 2024 by Cheyenne S, Front Desk Team, Oxford Suites, Hotel Management
Dear Diana, Thank you so much for taking the time to leave us some detailed feedback, we always appreciate it whether it's good, bad or neutral. That being said, your words are truly are always valued here. We did love to hear that you enjoyed your stay overall. Your suggestions regarding additional plugs and softer lighting options are very good input. We understand how important cozy, warm lighting can be. We'll pass your comments along to our team as we continuously look for ways to enhance our guests' experience. We hope to welcome you back soon for an even better stay! From all of us here at the Oxford Suites, Happy Holidays, and thank you for choosing us as your temporary home away from home!
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Cheyenne S, Front Desk Team, Oxford Suites, Hotel Management
Dear Lan, Thank you so much for the five-star rating! We're thrilled you had such a positive experience and appreciated you taking the time to share your feedback. We look forward to welcoming you back again soon! Happy Holidays to you from us!
by A verified traveler
Posted 25 Nov 2024
Great location, close enough to everything yet far enough away from Main Street. Charging options were a pleasant surprise as I didn’t see anything mentioned when booking.
Comment from Hotel Management
26 Nov 2024 by Cheyenne S, Front Desk Team, Oxford Suites, Hotel Management
Dear Noe,Thank you so much for your review Noe! We appreciate you taking the time to leave us your feedback. We're happy to hear you enjoyed our convenient yet peaceful location- it's great to be close to the action while still offering a relaxing retreat. We're also glad you appreciated the charging options; it's always nice to exceed expectations with those little surprises. We look forward to welcoming you back on your next visit! Until then, all of us at the Oxford Suites would like to wish you warm and happy holidays!
by A verified traveler
Posted 24 Nov 2024
The hotel has everything you need or it’s close by. Walkable to town and included a free breakfast. The gym has a sauna which was great after a day around Paso Robles. The elevator and room smelled wonderful and the only negative was the shower needed a good bleaching of the grout and there was a black build up where the shower door hinges on the shower pan. The free breakfast was a nice perk and the oatmeal was hot and tasted great. The pancakes and French toast were lukewarm so that was a little disappointing. Otherwise, a great stay!
Comment from Hotel Management
26 Nov 2024 by Cheyenne S, Front Desk Team, Oxford Suites, Hotel Management
Dear Debra, Thank for so much for taking the time to share your detailed feedback! We're delighted to hear that you enjoyed our convenient location, free breakfast, and amenities like the gym and sauna- perfect for relaxing after a day around Paso Robles. It's also wonderful to know that you appreciated the fresh scents in our elevator and room. We're so sorry to hear about the issues you experienced with the shower and the temperature of some breakfast items. Your feedback is valuable, and we'll address these concerns with our housekeeping and kitchen teams to ensure improvements are made.Overall, we're thrilled you had a great stay, and we look forward to welcoming you back for an even better experience in the future! Until the next time, all of us at the Oxford Suites want to wish you and your family warm and happy holidays! And again, a big thank you for choosing to stay with us!
by A verified traveler
Posted 22 Nov 2024
Great amenities for the price! Loved the breakfast AND evening Happy Hour. Staff more than friendly and I'll definitely recommend this location to my friends!
Comment from Hotel Management
26 Nov 2024 by Cheyenne S, Front Desk Team, Oxford Suites, Hotel Management
Dear David,Thank so much much for taking the time to leave such kind words! We're delighted to hear that you enjoyed our amenities, breakfast, and evening happy hour. It's especially rewarding to know that our friendly staff made a positive impression on your stay. We truly appreciate your recommendation and look forward to welcoming you and your friends back in the future. Your next visit can't come soon enough! Until then, we at the Oxford Suites want to wish you warm and happy holidays! Thank you so much for staying with us!
by A verified traveler
Posted 21 Nov 2024
Great stay , clean comfortable rooms
Comment from Hotel Management
22 Nov 2024 by Gm, Hotel Management
Hello Stan,Thanks so much for taking time to leave us a review, and share your experience from Oxford Suites! We love to see you had a great stay, and will share the praise for the clean rooms with our housekeeping team! We take pride in an exceptional stay- I hope we can welcome you back for many more!Best, Catherine F. Task Force General Manager
by A verified traveler from Broomfield
Posted 17 Nov 2024
Having the free shuttle is amazing. The front desk staff was really helpful when our Uber never showed and got us the shuttle in time. The breakfast was much better than expected - made to order omelets and more! Everyone was really nice and the hotel was beautiful.
Comment from Hotel Management
18 Nov 2024 by Cheyenne S, Front Desk Team, Oxford Suites, Hotel Management
Dear Lisa, Thank you so much for your kind words! We're absolutely thrilled to hear that you had such a positive experience with us. It’s great to know that the shuttle service came to the rescue and that our front desk team could assist you when you needed it most—it's always our goal to make sure everything runs smoothly for our guests.We’re also so happy you enjoyed the breakfast! Our made-to-order omelets are a guest favorite, and it’s wonderful to hear they exceeded your expectations. Your compliments about our team and of the Oxford Suites mean the world to us! We truly aim to create a warm and welcoming environment for everyone, and we're so glad that shone through during your stay.We can’t wait to welcome you back the next time you’re in town!Warm and Happy Wishes to You
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Thank you for the five star review, Megha! We appreciate you have many choices when staying in Paso Robles, and are glad you picked Oxford Suites! We hope to welcome you back for future travels again soon. Best wishes, Catherine F.Task Force General Manager
by A verified traveler from Ellensburg
Posted 13 Nov 2024
I stayed for 13 days. I need a flat pillow for my bad neck. The manager went and bought a brand new pillow for me and delivered it to my room personally. The kitchen staff accommodated my husband’s company for work with early breakfast and to go breakfast burritos on the weekends. 10/10 will stay here again!
Comment from Hotel Management
14 Nov 2024 by Catherine, Hotel Management
Hello Lani, Thank you so so much for trusting us for your business - leisure trip to Paso Robles! We loved having you and are happy to accommodate requests for pillows or breakfast specials whenever we can. I will share your praise with Andrew who got the pillow, and hope we can welcome you back for many future work (or even better- fun) trips again soon!Sincerely, Catherine F. Task Force General Manager
by A verified traveler
Posted 10 Nov 2024
We booked this hotel based upon the reviews I had read and the reviews were "spot on". We would definitely stay here again and I have recommended this hotel to family members.
Comment from Hotel Management
11 Nov 2024 by Catherine, Hotel Management
Hello John, Thank you for the glowing review! We appreciate the praise and are glad to see we met expectations. Thank you for referring us to others, and we'd love to welcome you AND family back to Oxford Suites again in the future. Safe travels, Catherine F. Task Force General Manager
