Ratings based on 981 Verified Reviews

4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 13 Sep 2024
Room was spacious and clean. With good view to parks and sea. The main drawback was location. Very limited transport options to travel to other shopping areas or attractions. Main convenient option was just taxi. Shops and dining options near by were not attractive, many other places in Singapore had better options. Stayed here only because of having early flight next day.
Comment from Hotel Management
14 Sep 2024 by Guest Services Manager , Hotel Management
Dear Kelvin, we appreciate that you have taken the time to share the compliments of your experience with us and the service we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not-too-distant future.
4 out of 5
by A verified traveler

Posted 9 Sep 2024
Its a good place for families
Comment from Hotel Management
11 Sep 2024 by Guest Services Manager , Hotel Management
Dear Nav, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Close to food areas, suited our purposes as a stop over
Comment from Hotel Management
10 Sep 2024 by Guest Services Manager , Hotel Management
Dear Kimberly, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 29 Aug 2024
Like the proximity to pasir ris park, wild wild wet & shopping malls. Comfortable.
Comment from Hotel Management
30 Aug 2024 by Best Regards, Guest Services Manager , Hotel Management
Dear James, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!
4 out of 5
by A verified traveler

Posted 23 Aug 2024
Really nice hotel for its price. With gojek we were able to go to the city centre for 20$ in 20mins which is very nice. The only improvement would be to have a less noisy fridge that did help me sleeping withmy jetlag (our child was fine though)
Comment from Hotel Management
26 Aug 2024 by Guest Services Manager, Hotel Management
Dear Diogo, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. May we clarify if you have reported the issue to our Front Desk during your stay with us?
5 out of 5
by A verified traveler

Posted 16 Aug 2024
We are disappointed about the water park. We thought the hotel price was included but we had to pay for 20 sing dollars gor it.
Comment from Hotel Management
20 Aug 2024 by Guest Services Manager, Hotel Management
Dear Christopher, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.
5 out of 5
by A verified traveler from St Clair Shores

Posted 14 Aug 2024
Everything
Comment from Hotel Management
15 Aug 2024 by Guest Services Manager, Hotel Management
Dear Neandra, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!
4 out of 5
by A verified traveler

Posted 6 Aug 2024
We only stayed one night, and did not venture into the waterpark. About a 20 minute walk from the nearest train station was the only drawback.
3 out of 5
by A verified traveler from Sartell

Posted 6 Aug 2024
Overall I think the property should be a 3, clean room and AC could only turn low as 21 C .
Comment from Hotel Management
7 Aug 2024 by Guest Services Manager, Hotel Management
Dear Nathan, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.
5 out of 5
by A verified traveler

Posted 5 Aug 2024
We used this hotel for a one night stop over and had a very relaxing time. It's easy to get to from the airport and there are many dining options in walking distance.
Comment from Hotel Management
6 Aug 2024 by Guest Services Manager , Hotel Management
Dear Jochen, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!