Ratings based on 49 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Keswick
Posted 10 Aug 2024
Excellent beach
by A verified traveler from Ballarat Victoria Australia
Posted 28 Feb 2020
Property well presented. Staff members werr very helpful. Building and gardens very wrll presented
Comment from Hotel Management
5 Mar 2020 by Wester , Hotel Management
Dear Guest,
Thank you for taking the time to post a review on Expedia. We were very glad to read that you enjoyed your stay at the resort.
Look forward to the pleasure of welcoming you back again in the near future.
Ayubowan
May you live long
Wester Felthman
General Manager
by A verified traveler from USA
Posted 24 Jan 2020
We had an extended stay at this property from late December through January. We were happy with every aspect of our visit. The food was exceptional and the staff always had a smile. Everybody from the General Manager, to Executive Chef to the house keeping staff regularly checked in to be sure we were satisfied and see if they could do anything for us to make our stay pleasant. They went above and beyond by doing things like play board games with our daughter when on a given day there weren't any other children to play with.
Most days there were one or two other kids for her to play with, but there were a few days when were grateful the staff would help to keep her interested. The pool and condition of the beach was superb. By far the best up and down the beach and we checked them all out during our visit.
It is remote, so there are not a lot of things to do outside the resort. That's OK as the hotel offers a fair amount of things to do and we like to be away from the hustle and bustle. Across the street there is a coconut farm that offers a very interesting tour. There is also an option to take a tuk tuk into town to get produce or poke around and see how the locals live.
Some people warned us about the weather at this time of year, but during our entire stay it only rained a few times for about 5 minutes and one day for most of the morning. Very good considering we had an extended stay. We will definitely visit again next time we go to Sri Lanka!
by A verified traveler
Posted 29 Dec 2019 on Hotels
We reached there around 2 PM. But the booking/reservation details were confusing. It took them more than 30 minutes to sort the room and booking/reservation details. Also inside the room in one of the beds we found some blood stains in the linens. We taked to the room services and they took care of it. However, i was really surprised to see something like thisin a such reputing hotel. Overall the accessibility to the beach and the view of sunrise was spectacular.
by A verified traveler
secluded and luxury
Posted 30 Oct 2019 on HotelsThe hotel and staff were great. It is very secluded. Buddika who manages the team in the restaurant was very helpful, warm and welcoming.
Comment from Hotel Management
30 Oct 2019 by wester, Hotel Management
Dear Guest,
Thank you for taking the time to post a review on Expedia. we are all so glad that you enjoyed your stay at the resort.
look forward to the pleasure of welcoming you back in the near future.
Ayubowan
May you live long
Wester Felthman
by A verified traveler
Posted 17 Jun 2019 on Hotels
Comment from Hotel Management
27 Jul 2019 by wester , Hotel Management
Dear Guest,
Thank you for taking the time to post your feedback on Expedia.
with kind regards
Wester
by A verified traveler
Posted 29 Apr 2019
Comment from Hotel Management
30 Apr 2019 by wester , Hotel Management
Dear Guest,
Thank you for posting a review on Expedia, we were all glad to read that you enjoyed your stay at the resort.
Look forward to the pleasure of welcoming you back sometime in the near future.
Ayubowan
(May you live long )
Wester Felthman
by A verified traveler
Okai experience. Don t trust the staff!
Posted 16 Apr 2019 on HotelsOverall an okai experience. The pool is quite amazing, enough space to hide from the hot sun when you need to. Close to the beach. The place is quite clean and calm. The staff (most) did not respond to our needs most of the time. They would tell you that they will be back, but would never turn up. The room was medium sized. The breakfast and dinner could have been better.
Comment from Hotel Management
19 Apr 2019 by wester, Hotel Management
Dear Guest,
Greetings from all of us at the resort, and thank you for taking your time to write about your experience with us.
We value your feedback very much and are sorry to hear that your needs were not met most of the time. I have shared this with the team to ensure that we stay focused and are consistent all the time.
Thank you again, and we hope that we could be given another opportunity to provide you with Jetwing Hospitality.
Ayubowan
( May you live long )
Wester Felthman
General Manager
by A verified traveler from Yangon
Posted 14 Apr 2019
Staff were friendly and attentive. Clean room. Not a 5 star property though, far from it.
Comment from Hotel Management
19 Apr 2019 by wester , Hotel Management
Dear Guest,
Thank you for staying with us, and for your opinion on the property level.
Ayubowan
( May you live long )
Wester Felthman
General Manager
by A verified traveler from Oława, POLAND
Posted 10 Feb 2019
Our 9-day stay at Sunrise by Jetwing is a dream come true in every respect, great service, perfect location, beautiful and very clean hotel with a beautiful beach and a huge swimming pool. The food is delicious. An ideal place for a relaxing holiday away from a thousand tourists. The staff are excellent and friendly. The management is professional at the highest level. Best regards from Adam and parents for the whole restaurant staff :)
Comment from Hotel Management
13 Feb 2019 by wester, Hotel Management
Dear Guest,
Many thanks for taking your time to post a review on Expedia. we were all very pleased to read that you enjoyed our hospitality during your long stay with us
.
I have passed your complements to the teams and they were very pleased to hear the feedback.
Thank you once again for choosing Sunrise By Jetwing and we look forward to the pleasure of welcoming you back to the serine east coast sometime in the near future.
Ayubowan
(May you live long )
Wester Felthman
General Manager
