Ratings based on 38 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jul 2024
We loved our stay here, it was a luxurious four days. The rooms with a sea view are the best.
The only thing that needs improving is areas around the pool or beach with shade. There were umbrellas at the beach, but most were broken.
Comment from Hotel Management
1 Aug 2024 by Management, Hotel Management
Dear Valued Guest, Thank you for your review! We're glad you had a luxurious stay and enjoyed the rooms with its sea views. We appreciate your feedback regarding the shaded areas and broken umbrellas and will address this promptly. We look forward to your next visit!Warm Regards, Management
by A verified traveler
Serenity and relaxing
Posted 6 Jul 2024 on HotelsThe reception checkin went very smoothly, the staff are friendly and helpful. The resort is just ideal for me to rest before continuing on my travel. As you can see my bookings I’ve been here in Sri Lanka since May. I would like yo stay a few more days at reception they told me to notify you about extending my stay 27Jun single, a friend will join me for 1 day 28th Jun is double occupancy with breakfast, 29-30 Jun single occupancy with breakfast. Please let me know if the original rates would apply and the total amount. Thank you very much, appreciate the help ! Yvonne Tung
by A verified traveler
Posted 30 Jun 2024
This place is for those who want to have a relaxing, wind down kind of holiday. There is water sports as entertainment at an extra cost. The Resident Manager and all the staff are friendly and helpful. I need to make a special mention about staff member Samanthe in the dining room Taprobane, who was very attentive and helpful not only to us but the rest of the holiday makers. We had a seaview room and loved it. Very spaceous and walk onto the beach. Calm waters and weather perfect every day for the 8 days we stayed there.
Comment from Hotel Management
5 Jul 2024 by Management, Hotel Management
Dear Valued Guest, Thank you for your lovely feedback. We're delighted to hear that you enjoyed your relaxing holiday and appreciated the friendly and helpful service from our staff. We'll be sure to pass on your special mention to Samantha. We look forward to welcoming you back for another wonderful experience.Warm Regards, Management
by A verified traveler
Posted 29 May 2024
It’s a cozy resort by the beach
Comment from Hotel Management
31 May 2024 by Management, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback! Glad you enjoyed our cozy beach resort. Warm Regards,
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 18 Apr 2024 on Hotels
by A verified traveler
Posted 11 Apr 2024
Enjoyed the stay.
Comment from Hotel Management
14 Apr 2024 by Management, Hotel Management
Dear Valued Guest, Thank you very much for your feedback and glad you enjoyed your stay!Warm Regards
by A verified traveler
Posted 23 Mar 2024 on Hotels
Good value. Spacious room. But It’s a bit odd that tables for dinner and breakfast are already assigned by the room. They put us on the table right next to garage box and seat change was refused regardless restaurant was very empty. Dinner buffet is limited and the quality is mediocre at the best. Some waiters at the restaurant are not very attractive.
Comment from Hotel Management
14 Apr 2024 by Management, Hotel Management
Dear Valued Guest, Thank you for your feedback. We're glad you found value in our spacious rooms. We apologize for the inconvenience with table assignments and the dining experience. Your comments will be addressed to ensure improvements. We appreciate your input and hope to welcome you back for a better experience.Warm Regards,
by A verified traveler
Posted 27 Dec 2023 on Hotels
by A verified traveler
Posted 26 Dec 2023
Very friendly, helpful, quick responsive staff ready to help all the time. Welcoming front staff are awesome specially Ranchan very knowledgeable and guided us where & when to visit near by attractions. Delicious food all the time and variety at the breakfast buffet makes it better. Well organized 2023 Christmas Eve gatherings were memorable. Thanks for making our vacation one of a kind experience.
