Ratings based on 250 Verified Reviews
3.0 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
There was animals in room that was given to me. They gave me a one bed instead of a 2 bed room when I purchased a 2 bed
Comment from Hotel Management
26 Nov 2024 by Guest Relations, Hotel Management
Dear Estefanie,We regret to hear of the concerns you encountered during your time with us. Please know that this differs from the experience we aim to provide. Your comments will be shared with our team to ensure that our standard of cleanliness is maintained and that every room is checked and made fresh for each guest. Regarding your room, while we understand your frustration, please know that room reservations are subject to change based on availability when booking through a third-party site. We try our best to honor all guest requests, and we apologize for being unable to do so during your stay. Your feedback is appreciated, as we are always looking to improve the guest experience.
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 7 Oct 2024
I don't recommend tis motel
Comment from Hotel Management
10 Oct 2024 by Guest Relations , Hotel Management
Dear Martin,Thank you for taking the time to share your thoughts with our team. We are saddened that we were unable to exceed your expectations. Please visit us again in the future so that we can show you an even better experience.
by A verified traveler
Posted 6 Oct 2024
Nice staff, but poorly maintained
Comment from Hotel Management
25 Oct 2024 by NICK, Hotel Management
thank you so much for your response , we will do our best to improve our maintenance.Thanks
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by NICK, Hotel Management
THANX FOR STAYING WITH US
by A verified traveler
Posted 15 Sep 2024
Sketchy area, drug trade, staff not real informed or friendly
Comment from Hotel Management
17 Sep 2024 by NICK, Hotel Management
sorry for ur experience like that but we really appreciate ur business
by A verified traveler
Posted 6 Sep 2024 on Orbitz
Cool staff. Funky location at big truckstop so it’s a bit loud. However, rooms are clean everything basically OK.
Comment from Hotel Management
9 Sep 2024 by NICK, Hotel Management
thanx a lot for ur stay hopefully see u again soon
by A verified traveler
Posted 6 Sep 2024
Lots of trucks in the area
Comment from Hotel Management
9 Sep 2024 by NICK, Hotel Management
thanx a lot
by A verified traveler
Posted 5 Sep 2024
It smelled weird the bed sheets where ripped bathrr door was semi torn
Comment from Hotel Management
5 Sep 2024 by NICK, Hotel Management
IM SO SORRY ABOUT UR EXPERIENCE BUT WILL DEFINETELY LOOK INTO THE MATTER THANX FOR STAYING
