Ratings based on 640 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
5 Jan 2025 by Alana C., Front Desk Manager, Hotel Management
Dear Monica, Thank you for your feedback regarding your stay at our property, as it is important to us. I am sorry to hear that we did not exceed your expectations, because our goal is to exceed every guest's expectation. I will relay this information to the rest of the team so that we can address the issues. Thank you again for staying with us.
by A verified traveler
Posted 4 Dec 2024
I’ve stayed here a few times and it’s really good for the area and the convenience. Rooms are nice and clean and the staff takes care of any issues promptly. Breakfast buffet could use some variety but à la carte is available as well. Some gym equipment however is not great. Both treadmills don’t work properly, definitely need updating…
Comment from Hotel Management
5 Dec 2024 by Alana C., Front Desk Manager, Hotel Management
Dear Alfredo, Thank you for your feedback regarding your stay at our property, as it is important to us. I am sorry to hear that we did not exceed your expectations, because our goal is to exceed every guest's expectation. I will relay this information to the rest of the team so that we can address the issues. Thank you again for staying with us.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Alana C., Front Desk Manager, Hotel Management
Dear Sarah, Thank you for your feedback regarding your stay at our property, as it is important to us. I am sorry to hear that we did not exceed your expectations, because our goal is to exceed every guest's expectation. I will relay this information to the rest of the team so that we can address the issues. Thank you again for staying with us.
by A verified traveler
Posted 27 Nov 2024
I didn’t like the towels, the small ones, they were terrible and breakfast was not what I expected in a beautiful hotel . Other than that its good
Comment from Hotel Management
1 Dec 2024 by Alana C., Front Desk Manager, Hotel Management
Dear Willie, Thank you for your feedback regarding your stay at our property, as it is important to us. I am sorry to hear that we did not exceed your expectations with the towels and the breakfast, because our goal is to exceed every guest's expectation. I will relay this information to the rest of the team so that we can address the issues. Thank you again for staying with us.
by A verified traveler from Winter Haven
Posted 25 Nov 2024
Very good
Comment from Hotel Management
25 Nov 2024 by Alana C., Front Desk Manager, Hotel Management
Dear Ramon, thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!
by A verified traveler
Posted 21 Nov 2024
All you expect at a good value, have stayed here a few times already and haven’t had any issues. Dining at the property options are ok, nothing special but nice to have.
Comment from Hotel Management
25 Nov 2024 by Alana C., Front Desk Manager, Hotel Management
Dear Alfredo, thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!
by A verified traveler
Posted 15 Nov 2024
Check in was great. Ms.Lynne Bassica was training a new employee, Kedrianna McKinney. Ms. Lynne provided excellent guidance and patience during the check in process. I was told if all that the hotel offered and hours. My room was great..large, clean, comfortable. My only complaints, that is no fault of the hotel, are the train and loud traffic sounds while sleeping.
Comment from Hotel Management
17 Nov 2024 by Alana C., Front Desk Manager, Hotel Management
Dear Amilia, thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Alana C., Front Desk Manager, Hotel Management
Dear Bruce, thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!
by A verified traveler
Posted 27 Oct 2024
Very clean friendly staff!
Comment from Hotel Management
29 Oct 2024 by Alana C., Front Desk Manager, Hotel Management
Dear Kassie, thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!
by A verified traveler
Posted 26 Oct 2024
Great
Comment from Hotel Management
27 Oct 2024 by Alana C., Front Desk Manager, Hotel Management
Dear Ernie, thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn, Pascagoula, MS to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed!