Ratings based on 993 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 1 Jan 2025
I’ve been coming here since I was a child when they first opened! Today being New Year’s Eve they gave our room away. My husband and I were given a two double bed room instead of the queen that I booked. They offered a free breakfast full of pork which we do not eat. When I said that he said eat fruit. Other option to cancel and leave and take it up with Expedia. I was given 3k points to compensate for the error however now my new years is ruined and my husband and I get to sleep in separate beds. So much for loyalty. Crazy I’m the one that sends my adult children and their friends. Guess it’s time for a new place.
by A verified traveler
Posted 31 Dec 2024
Sweet and warm place outside town.
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 30 Dec 2024
by A verified traveler from Fayetteville
Posted 30 Dec 2024
Definitely not a 4 star hotel. Outdoor front entrance trash cans overflowing, trash bags left piled up. Bathroom was dirty. Carpeting and furniture old and stained. Housekeeping knocking on the door at 7:30am waking us up. Shower drain was clogged, so standing in two inches of dirty water. Fire alarm starts going off when I’m in the shower at 9:30am? Just not a great experience
by A verified traveler
Posted 29 Dec 2024
Beautiful design and exterior. Front desk was helpful and friendly. Room wasnt very clean (a prescription pill bottle under bed visable as soon as we got in, and bathroom outdated and shower felt slimey) enjoyed the hot tub even there was agroup of children that kept going in and out despite rules saying no children.
by A verified traveler
Posted 29 Dec 2024
While Expedia corrected our issues working with the property, we were disheartened to find upon check-in the room we reserved was unavailable. My family of four was provided a king room with a pull out couch- not what we confirmed in our reservation (2 beds). Due to the inconvenience we were simply offered breakfast vouchers.
When entering our room we did not have sheets, blankets nor pillows for the pull out couch. We called guest services and requested additional pillows. They had the security guard deliver one pillow with sheets and a small blanket. They explained they had no more pillows for our children. Upon making the bed, I discovered the linens were soiled and stained. This hotel does not appear in any way as a four star hotel. It is old, needs maintenance, not cleaned well and the front desk staff in the evening incredibly rude.
by A verified traveler
Posted 28 Dec 2024
The building is old
by A verified traveler
Posted 28 Dec 2024
Nice stay
