Ratings based on 75 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Gerencia, Hotel Management
Lamentamos profundamente que tu experiencia no haya cumplido con tus expectativas. Tus comentarios son muy valiosos para nosotros y nos comprometemos a tomar medidas inmediatas para abordar las áreas que mencionaste. Tu franqueza es esencial para nuestro crecimiento y nos ayudará a asegurar que las futuras experiencias sean excepcionales. Agradecemos sinceramente tus observaciones y la oportunidad de mejorar.
by A verified traveler
Posted 30 May 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by Gerencia, Hotel Management
Lamentamos mucho que tu experiencia no haya sido lo que esperabas. Tus comentarios son extremadamente valiosos para nosotros y nos comprometemos a tomar medidas inmediatas para abordar las áreas que mencionaste como preocupantes. Tu franqueza es fundamental para nuestro crecimiento y nos ayudará a garantizar que futuras experiencias sean excepcionales. Agradecemos sinceramente tus comentarios y la oportunidad de mejorar.
by A verified traveler
Posted 26 May 2024 on Hotels
Espacio cómodo, personal amable, lo básico para dormir, y conocer el lugar cerca de lugares importantes de la ciudad
Comment from Hotel Management
27 May 2024 by Martín Martínez , Hotel Management
Muchas gracias por su visita y sus buenos comentarios esperamos volver a verlos pronto y servirles como se merecen
by A verified traveler
Posted 20 May 2024 on Hotels
Comment from Hotel Management
23 May 2024 by Gerencia, Hotel Management
Nos alegra recibir tu comentario positivo. Agradecemos que destaques la calidad de nuestro servicio y las instalaciones del hotel. Nos honra haber sido parte de tus recuerdos de viaje y esperamos recibirte nuevamente en el futuro.
by A verified traveler
Posted 22 Apr 2024 on Hotels
Comment from Hotel Management
3 May 2024 by Gerencia, Hotel Management
Estamos encantados de saber que tu estancia fue tan agradable. Agradecemos tu calificación. ¡Esperamos darte la bienvenida nuevamente en nuestro hotel!
by A verified traveler
Posted 19 Apr 2024
Place was very colorful but you could see it was old. Our room was very small and felt like it had everything crammed in it. There was barely any room to get by to either side of the bed. There was a mat that was dirty, which we thought wasn’t ok. It felt a bit unsafe getting there too as it was in the outskirts of town and it was mainly dirt roads. all in all good experience.
Comment from Hotel Management
3 May 2024 by Management, Hotel Management
We appreciate your rating and comments about your stay at our accommodation. We value your comments, as they help us continue to improve. We are committed to providing satisfactory experiences to our guests and will take your feedback into account to make any necessary adjustments. We hope that on your next visit we can exceed your expectations and offer you an even more pleasant experience. Thank you for your time and for choosing us as your accommodation option!
by A verified traveler
Posted 3 Jul 2023 on Hotels
Comment from Hotel Management
29 Aug 2023 by Gerencia, Hotel Management
Lamentamos sinceramente escuchar sobre tu experiencia. Tu opinión es importante para nosotros. Haremos todo lo posible para solucionarlo.
by A verified traveler
Posted 26 Apr 2023
by A verified traveler
Posted 1 Jan 2023 on Hotels
by A verified traveler
Posted 7 Oct 2022
You need to know Spanish if you are staying at the property.
