Ratings based on 103 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2024 on Hotels
Except for the noisy guest, the renovation taking place did not affect my stay.
Unfortunately the rooms are not designed to keep noisy guest sounds out.
Comment from Hotel Management
15 Aug 2024 by Management, Hotel Management
Dear Cindy,Thank you for staying at Town Lodge Bellville and for taking the time to provide us with your valued feedback. We apology sincerely for the behavior of the inconsiderate noisy guest. Maybe next time reception can assist with a room in a quieter part of the hotel.Yours sincerelyManagement
by A verified traveler
Posted 29 Apr 2024 on Hotels
Comment from Hotel Management
6 May 2024 by Management, Hotel Management
Dear Matthew,Thank you for staying at Town Lodge Bellville and for taking the time to provide us with your valued feedback. Yours sincerelyManagement
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by Management, Hotel Management
Dear Alicia,Thank you for staying at Town Lodge Bellville and for taking the time to provide us with your feedback. We hope to welcome you back to the newly renovated hotel towards the end of May 2024.Kind regards
by A verified traveler
Posted 28 Feb 2024 on Hotels
The lodge is busy with a major upgrade but still they catered for the fact that the restaurant and "bar" is closed for upgrades. Staff still very helpful and friendly so always a pleasure staying at the lodge.
Comment from Hotel Management
28 Feb 2024 by Management, Hotel Management
Dear Andre,Thank you for staying at Town Lodge Bellville during the refurbishment and for taking the time to provide us with your valued feedback. We are looking forward to welcome you back and host you in our new rooms and restaurant.Yours sincerelyManagement
by A verified traveler
Posted 14 Feb 2024 on Hotels
The hotel is not what you are selling on the app. Old and noise arcondion, no breakfast room, build in renovation.
I had to pay for the airport to hotel transfer while in the app appears as being their service.
Comment from Hotel Management
15 Feb 2024 by Management, Hotel Management
Dear Carlos,Thank you for staying at Town Lodge Bellville during the refurbishment period. It is noted on our communication on record that the refurbishment was communicated to you. We sincerely apologise for the inconvenience caused during the period where the hotel restaurant is undergoing refurbishment. As an interim solution we are offering guests a continental breakfast take away box at a discounted price. We would gladly assist with extra coffee and tea in the room, unfortunately we are not able to offer coffee and tea in the restaurant during this time.Once more, please do accept our most sincere apology for any inconvenience caused. Yours sincerely
by A verified traveler
Posted 15 Jan 2024 on Hotels
Very friendly staff and had a nice stay. Comfort can be updated though. Aircon was not working and a small fridge would have been great to keep a freah water in.
Comment from Hotel Management
20 Jan 2024 by Management, Hotel Management
Dear Charlton,Thank you for kindly completing our online survey.We were very pleased to note that you rated us highly and we sincerely appreciate the extra time you took to provide further comments regarding the provision of a small refrigerator in the rooms. While it is not always possible to satisfy all the requests we receive from guests, these are always considered and in some cases may be implemented in the future.We will continue with our commitment to kindness and service excellence and hope to welcome you as our guest to our hotels again soon.Kind regards
by A verified traveler
One night stayover
Posted 12 Jan 2024 on HotelsGood, no complaints and no thrills as expected, pricing just a bit too much when compared to other venues.
Comment from Hotel Management
20 Jan 2024 by Management, Hotel Management
Dear Stefanus Gerhardus,Thank you for staying with us and for taking the time to provide us with your valued feedback. Kind regards
by A verified traveler
Posted 3 Dec 2023 on Hotels
Comment from Hotel Management
7 Dec 2023 by Management, Hotel Management
Good day Irefaan,Thank you for your feedback, it looks like you enjoyed your stay. We hope to welcome you back soon.Kind regardsManagement
by A verified traveler
Posted 5 Nov 2023 on Hotels
Lodge is conveniently close-by to the n1, ample parking, very friendly staff and the small kitchen prepares nice food although not a huge variety but just enough. Breakfast is stunning. Should you require a bigger selection for supper then in about 5km radius there is more than enough restaurants to choose from.
Comment from Hotel Management
7 Nov 2023 by Management, Hotel Management
Good day Andre,Thank you for taking the time to provide us with your valued feedback. We are pleased to note your complimentary comments, which will be shared with the team. We hope to welcome you back very soon.
by A verified traveler
Posted 25 Oct 2023 on Hotels
Reception is always friendly and all paperwork is done before you get there. Small restaurant offers just the right amount of different food and its freshly made. Rooms clean and well appointed for a 1 or 2 night stay.
Comment from Hotel Management
27 Oct 2023 by Management, Hotel Management
Dear Andre,Thank you for taking the time to provide us with your feedback and we apprecaite you complimentary comments which will be shared with the team.We hope to welcome you back to the hotel very soon.Kind regards
