Ratings based on 490 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Really liked the bar area and the Italian drinks
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 20 Oct 2024
The hotel is nice and close to everything, you can walk and get around easily. The staff were pleasant for most part. The reason I say for most part is because I believe they were guided by their management to make a lot of money nick picking decisions. We called to ask for glass to drink wine that we bought and they said no and we can use the expresso size paper cup. We were told at check in that our stay was included with breakfast and she even went over the breakfast times. My wife and I walk down for breakfast and with plates on our hands they asked for our room number and told us our stay doesn’t include breakfast. I told them I was notified at check in that we do indeed get breakfast. Keep in mind this is happening while we’re around other people. The lady was sweet and I know it wasn’t her fault. She went to the back to talk to someone and came back and said yeah no breakfast. Said we can get a pastry and a coffee for 8 euro. 8 euro ill walk down to the city and have a full breakfast which we don’t mind but again we’re told it was included. Neither to say my wife and I embarrassed put our plates back and left. I would never book this place again nor recommend this place for any stay.
Comment from Hotel Management
2 Dec 2024 by MICHELA, Hotel Management
Good morning Mr Eduardo,We would like to thank you for dedicating your time to write your feedback.We are deeply sorry to read about what happened at the breakfast room. We can ensure you that our priority is to make our guests experience as much confortable and enjoyable as possible; we apologize for the misunderstanding during the check in.We'll make sure to take all the necessary misures to improve the quality of our service.We stay at your fully disposal for further informations.Best regardsMICHELA LIA
by A verified traveler from Ottawa
Posted 5 Oct 2024
Nice hotel in a great location. Max 10 minute walk to old town
by A verified traveler
Posted 28 Sep 2024
nice hotel, clean and quiet, walkable to the center of the citi
by A verified traveler
Posted 27 Sep 2024
I like the service and cleanliness
The hotel is next to the train station, which is not the best neighborhood in the city
by A verified traveler
Posted 26 Sep 2024
Beautiful new looking property. Very clean and spacious rooms. The staff was very friendly as well as the bartenders. I would definitely stay here again!
by A verified traveler
Good hotel, very central and easy to get to
Posted 22 Sep 2024 on HotelsThe hotel and staff are great. However, try to avoid level 1. It is exactly outside the pool area and in summer this can be quite noisy beside the feeling of being underground
by A verified traveler
Posted 7 Sep 2024
Good location.
by A verified traveler
Posted 23 Aug 2024 on Hotels
Property is clean, modern. Bed comfortable. Pillows hard. Towel rental at Pool $2 euros. Blanket on bed way to thick for summer. Asked for a sheet to use. They never delivered it.
Outside a little sketchy. Large groups of men hanging around.
