Ratings based on 367 Verified Reviews

4.3 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Our best stay so far on our road trip to Melbourne! Clean and Convenient
Comment from Hotel Management
19 Nov 2024 by CAPMOTEL, Hotel Management
Thank you so much really appreciated
4 out of 5
by A verified traveler

Posted 26 Oct 2024
Comment from Hotel Management
19 Nov 2024 by CAPMOTEL, Hotel Management
Thanks so much
4 out of 5
by A verified traveler

Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by CAPMOTEL, Hotel Management
Thank you Riley, very grateful...cheers
4 out of 5
by A verified traveler

Posted 20 Oct 2024
All in all it was clean and presentable The shower in the wheelchair accessible room was quite dangerous as the water kept pooling up and spread across the whole bathroom which made getting to the toilet very messy and slippery etc the pricing averaged out to approx $159 a night which was on the high side for the age of the room etc Bed was comfortable , facilities were ok .
Comment from Hotel Management
20 Oct 2024 by CAPMOTEL, Hotel Management
thank you Hiedi, yes it is a Purpose Built Disable Room for wheel chair access...Qld Government Standards Approved...if Booking with us Directly, we only Charge 135/ Night Standard Queen RM....if booking through a Third Party you will pay higher as Commissioned based up to and over 20%.....thanks again for the Feedback..
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by CAPMOTEL, Hotel Management
Thank you Jim, appreciated, cheers
4 out of 5
by A verified traveler

Posted 13 Oct 2024
Tried ringing for early check-in but no answer. Tried ringing on after hour service, no answer. Surprised that no facilities were opened. Looked very run down as roadworks were out the front. Having said that the rooms were clean and comfortable.
Comment from Hotel Management
16 Oct 2024 by CAPMOTEL, Hotel Management
Thank you, we charge for any early chq-in, though the reception said your wait was not long. We dont cleanup Road works as it is a Qld Transport works initiative and a work environment. What Facilities were you Looking for?We only have a small Bistro Open From Mon - Fri Evening Meals only as many not Dining in anymore. Thanks again
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Quiet very clean and easy check in
Comment from Hotel Management
29 Sep 2024 by CAPMOTEL, Hotel Management
Thank you Jim for the great feedback and awesome rating, really appreciated. Thanks again
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Comment from Hotel Management
29 Sep 2024 by CAPMOTEL, Hotel Management
Thanks so much, really appreciating the kind rating. Thanks again Lee
3 out of 5
by A verified traveler

Posted 27 Sep 2024
Budget accommodation wouldn’t pay more
Comment from Hotel Management
27 Sep 2024 by CAPMOTEL, Hotel Management
Thank you for the feedback and just fortunate that you didn't pay anymore? Thanks again
4 out of 5
by A verified traveler

Posted 23 Sep 2024
Comment from Hotel Management
26 Sep 2024 by CAPMOTEL, Hotel Management
Thank you Jemira, appreciated