Ratings based on 993 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Was upgraded to a nicer villa upon arrival. Staff was incredibly helpful & friendly. Can’t wait to stay here again
by A verified traveler
Posted 17 Nov 2024
Great place to stay!
by A verified traveler
Posted 12 Nov 2024
We absolutely loved staying here! Our anniversary trip was a HIT with our two boys 11, 7. They found excitement around every turn and on every floor. The arcade, the game tables by the pool, allll the surprise swimming pools and jacuzzis. I mean? How many swimming pools do we need?! We were happy with them all! And I loved that the swimming areas are all kid focused. 3 feet or shallower. Definitely made it safer for my kiddos to enjoy and play. My husband and I especially loved the adult relaxation pools which feature a steam room and sauna. Only 18 so a much quieter and relaxed feel. So many things we kept discovering. It was pretty remarkable! The only complaint is the layout of the resort. We never could figure out where anything was (exciting for the children though ha!) but made things a bit frustrating from time to time. Other than that, this is a very family focused resort that will certainly please everyone in the family!
by A verified traveler
Posted 3 Nov 2024
Dirty and outdated. Dust in the vents fan
Comment from Hotel Management
6 Nov 2024 by Social Media Support , Hotel Management
Hi Lindsey! Thank you for your feedback on the Westgate Park City Resort & Spa. We are so sorry that you experienced these issues with the cleanliness of your room. Our housekeeping team is there to ensure that each unit is spotless and ready for our guest’s arrival and we're very sorry that fell short on our end. We would like to apologize for any inconvenience you endured during your stay. We truly hope for another chance to impress you in the future and restore your faith in Westgate Resorts! Best Wishes, Social Media Support
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Social Media Support , Hotel Management
Hi Kelsie! We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Park City Resort in the future for another impressive stay! Best Wishes, Social Media Support
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Social Media Support , Hotel Management
Hi Doug! Thank you very much for your rating on the Westgate Park City Resort & Spa. We are glad you had a terrific stay, and we welcome you to visit us again soon. Best Wishes, Social Media Support
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Social Media Support , Hotel Management
Hi Dene! Thank you for choosing the Westgate Park City Resort & Spa! We appreciate you taking a moment to rate your stay. We are glad it was excellent. Best Wishes, Social Media Support
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Social Media Support , Hotel Management
Hi Kevin! Thanks for visiting the Westgate Park City Resort & Spa! We are so glad you had an incredible stay, and we look forward to hosting you again in the future. Best Wishes, Social Media Support
by A verified traveler
Posted 20 Oct 2024
Very nice rooms and hot tubs
Comment from Hotel Management
23 Oct 2024 by Social Media Support , Hotel Management
Hi Kim! We sincerely appreciate you taking the time to rate your experience with us, and we are glad it was fantastic! We hope to see you again at the Westgate Park City Resort & Spa very soon. Best Wishes, Social Media Support
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Social Media Support , Hotel Management
Hi Kylee! Thank you for your feedback on the Westgate Park City Resort. We regret to learn from your rating that you did not enjoy your stay. Although we do not know what went wrong, we do hope to have a future opportunity to welcome and impress you. Best Wishes, Social Media Support
