Ratings based on 987 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Woke up with a cockroach crawling on the floor. Disgusting.
Comment from Hotel Management
30 Nov 2024 by Damian , Hotel Management
Dear guest, we apologize for the inconvenience you experienced with us durring your stay. It is our job to make sure all rooms are clean and organized, we will make sure to communicate with our teams to make sure issues like these do not happen again. However, we hope you can give us another chance to make up for our past mistakes and allow us to provide you with a cleaner and more comfortable stay in the future.
by A verified traveler
Posted 20 Nov 2024
not bad
Comment from Hotel Management
30 Nov 2024 by Damian , Hotel Management
Dear guest, thank you for your review. We understand that you experienced a less than average stay with us. We would love to hear some feedback so that we can see where we need improving. However we would love to get another chance to serve you, should you choose us again in the future.
by A verified traveler
Posted 19 Nov 2024
Room was very large, clean and meet our needs.
Comment from Hotel Management
30 Nov 2024 by Damian , Hotel Management
Dear guest, thank you for your review. We are glad to hear that the room you received was able to meet your needs. However we know that there is always room for improvement. If you would like to share any feedback please feel free to share it with us. We also hope to welcome you back again for another great stay soon.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Damian , Hotel Management
Dear guest, thank you for your review. We understand that each stay is different for our guests and we know that there is always room for improvement. If you would like to share any feedback we would be more than happy to hear you. However we would appreciate a second chance to make up for any past mistakes and provide you with a better and more updated stay.
by A verified traveler
Posted 11 Nov 2024
I'll keep this hotel in mind every time I travel to Dallas!
Comment from Hotel Management
30 Nov 2024 by Damian, Hotel Management
Dear guest, thank you for the review and comment. We are glad we left such a positive view, we hope that we can welcome you back soon so that we may provide you with another great stay.
by A verified traveler
Posted 11 Nov 2024
Loved the room
Comment from Hotel Management
30 Nov 2024 by Damian , Hotel Management
Dear guest, we are glad to hear you enjoyed the room. We hope you had a chance to enjoy the other amenities, if not we hope you can visit us again to experience them.
by A verified traveler from Fayetteville
Posted 10 Nov 2024
It was nice lodging there.
Comment from Hotel Management
30 Nov 2024 by Damian , Hotel Management
Dear guest we are glad you enjoyed your stay with us. We hope that everything was up to your standards, however we know there is always room for improvement. Please feel free to reach out if you have any feedback you would like to share. We hope to see you again soon.
by A verified traveler
Posted 7 Nov 2024
The staff at the front desk were very friendly. I’m not a breakfast person so I can’t comment on the breakfast but the chocolate chip cookies were awesome
Comment from Hotel Management
30 Nov 2024 by Damian , Hotel Management
Dear guest, thank you for the review. We are glad our front desk staff were able to create a welcoming environment for you. We hope that we can welcome you back again soon and provide you with another great stay.
by A verified traveler
Posted 2 Nov 2024
Clean room with great location.
Comment from Hotel Management
30 Nov 2024 by Damian , Hotel Management
Dear guest, thank you for your review. We understand that there is room for improvement. If you would like to share any feedback with us please feel free to reach out. We hope however that you can visit us again for another great stay.
