Ratings based on 1,160 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Highly recommended
Comment from Hotel Management
10 Dec 2024 by Alex, Hotel Management
Dear CindyWow, thank you so much for the glowing recommendation! We are absolutely thrilled to hear that you had such a fantastic experience with us. Your feedback means the world to us, and we can’t wait to welcome you back for another amazing stay! Kind Regards
by A verified traveler
Posted 9 Dec 2024
Excelente hotel familiar, es un hotel con temática de Pacman por lo que hay muchas familias con niños. El hotel tiene juegos y variedad de entretenimiento en el lobby. Tiene un restaurante que solo fuimos al buffet de desayuno pero nada fuera de lo normal, si lo incluye perfecto pero no pagues los 17 euros ya que no vale la pena. El hotel tiene estacionamiento y buen acceso al metro y paradas de autobuses y esta como a 15 minutos caminando de la torre Eiffel. Esta bien cerca de un centro comercial pero el área específica donde está el hotel es un poco solitaria y durante la noche no se siente segura pero nunca tuvimos ningún problema.
Comment from Hotel Management
9 Dec 2024 by Alex, Hotel Management
Estimado DavidMuchas gracias por su detallado y constructivo comentario. Estamos encantados de saber que disfrutó del ambiente familiar de nuestro hotel y de nuestra temática Pac-Man, que atrae a jóvenes y mayores por igual. Su mención de los juegos y el entretenimiento en el vestíbulo es muy apreciada, ya que queremos ofrecer una experiencia divertida y agradable para todos nuestros huéspedes.En cuanto al desayuno, nos gustaría recordarle que está disponible por 14 euros para adultos y 8 euros para niños, una opción que muchos de nuestros huéspedes aprecian para empezar el día.También nos complace que nuestra ubicación, cerca de la Torre Eiffel y del transporte público, haya contribuido a que su estancia haya sido agradable. En cuanto al barrio, entendemos su comentario; la seguridad de nuestros huéspedes es primordial, y trabajamos activamente con las autoridades locales para mantener un entorno seguro y acogedor.¡Esperamos volver a darle la bienvenida para otra aventura Pac-Man! No dudes en ponerte en contacto con nosotros si tienes alguna pregunta o petición.Reciba un cordial saludo,Alex
by A verified traveler
Posted 9 Dec 2024
Good location and used on site parking
Comment from Hotel Management
9 Dec 2024 by Alex, Hotel Management
Dear JoannaThank you for taking the time to share your feedback! We’re delighted to hear that you appreciated our convenient location and found our on-site parking useful.It was a pleasure to have you with us, and we hope to welcome you back for another great stay soon. Please don’t hesitate to reach out if there’s anything we can assist you with in the future.Warm regards
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Yihomara, Hotel Management
Cher Paul,Merci d’avoir pris le temps de partager votre expérience avec nous ! Nous sommes ravis que vous ayez apprécié votre séjour, notamment [mentionner un point positif cité, ex. "le confort de nos chambres familiales" ou "notre emplacement près de la Tour Eiffel"].Votre note de 4/5 nous encourage à continuer d’améliorer nos services. Si vous avez des suggestions spécifiques ou des points d'amélioration, n’hésitez pas à nous les faire savoir – votre retour est précieux pour nous !Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain passage à [ville].Cordialement,
by A verified traveler
Posted 8 Dec 2024
We are really pleased with the cleanness, service and location. The breakfast was really good. We will definitely go back.
Comment from Hotel Management
8 Dec 2024 by Alex, Hotel Management
Dear BelemThank you for sharing such a glowing review! We’re delighted to hear that you enjoyed the cleanliness, service, and location of our hotel. It’s also wonderful to know that our breakfast made a great start to your day.We’re thrilled to hear that you plan to visit us again, and we can’t wait to welcome you back for another fantastic stay. If there’s anything we can do to make your next visit even more memorable, please don’t hesitate to let us know.Warm regards
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Alex, Hotel Management
Dear GuestThank you for taking the time to leave us a 4-star review! We're thrilled to hear that you enjoyed your stay and appreciate your feedback. It’s always great to know what our guests loved and where we have room to improve.If there's anything we could do to make your next visit a full 5-star experience, please don't hesitate to share your thoughts. Your feedback helps us provide the best possible service for all our guests.We hope to welcome you back again soon!Warm regards
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Georgia , Hotel Management
Thank you for your review. We hope to welcome you back soon on your next trip to Paris. Best Regards,
by A verified traveler
Posted 2 Dec 2024
Like 7 mins walking from Eiffel Tower, friendly staff, decoration amazing! Will definitely use it again!
Comment from Hotel Management
3 Dec 2024 by Alex, Hotel Management
Dear Ruth,Thank you so much for your fantastic feedback! We’re thrilled to hear that you enjoyed our convenient location near the Eiffel Tower, our friendly team, and the amazing decor. It’s wonderful to know that we contributed to a memorable stay for you.Your kind words mean a lot to us, and we can’t wait to welcome you back on your next visit to Paris!Warm regards
by A verified traveler from East Elmhurst
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Alex, Hotel Management
Dear Susy,Wow, thank you so much for the perfect score! We’re over the moon to hear that you had such an amazing experience with us. It’s always our goal to provide top-notch service and create unforgettable stays, and your feedback truly makes our day!We can’t wait to welcome you back for another fantastic visit soon. If there’s anything special we can do to make your next stay even better, just let us know!Warmest regards,
by A verified traveler
Posted 28 Nov 2024
Room to small
Comment from Hotel Management
28 Nov 2024 by Carmelo, Hotel Management
Dear Leandro,Our rooms are a regular size for Paris.Don't hesitate to ask the front desk for a bigger room next time.Yoomanly
