Ratings based on 981 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
It was a long walk from the street and to carry a fifty pound suitcase and a personal bag it was exhausting for a woman over 65 in good shape.
Comment from Hotel Management
30 Oct 2024 by Arnauld - manager, Hotel Management
Dear Mosko Rita,We thank you for taking the time to leave an appreciation. We are sorry that your experience at the Timhotel Opéra Blanche Fontaine was slightly marred by the difficulty of getting to our hotel with your luggage. We sincerely apologize for any inconvenience caused : the front office staff is always willing to help you with the luggage, do not esitate to leave the suitcase at the foot of the stairs and go up and ask for help..We totally understand that these several steps can be a challenge for older travelers. but it seems that you were able to enjoy your stay in Paris nonetheless, and for that we are glad.We are still hoping to welcome you again in the future,
by A verified traveler
Posted 17 Oct 2024
Everything was very nice and accommodating, our only complain was the city stayed very loud all night.
Comment from Hotel Management
23 Oct 2024 by Arnauld - manager, Hotel Management
Dear Toree,thank you for taking the time to provide a feedback regarding your recent stay with us.We are glad that everything went well as far as the hotel and staff are concerned.We are sorry you had some city noise, even if the hotel is tucked away from the bustling activity, but it is unfortunately unavoidable as we are in the heart of the city.A bientôt,
by A verified traveler
Posted 17 Sep 2024
Nice staff clean room and good location
Comment from Hotel Management
26 Sep 2024 by Arnauld - manager, Hotel Management
Dear Parabjot,we are glad that you enjoyed the location and cleanliness of the hotel and the friendly staff.We trust that you had a good stay with us, and we are looking forward to welcoming you again next time,
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
26 Sep 2024 by Arnauld - manager, Hotel Management
Thanks for sharing this good mark which shows your satisfaction.
by A verified traveler from Niagara on the Lake
Posted 24 Aug 2024
Clean our room was large and well appointed! Front desk staff were awesome!
Comment from Hotel Management
26 Aug 2024 by Arnauld - manager, Hotel Management
Dear Janet, thank yo for taking the time to write these kind words. We are happy that you enjoyed your large room, and therefore your stay. The members of the team are grateful that you specifically mentioned their awesome service. We look forward to welcoming you again next time
by A verified traveler
Posted 18 Aug 2024
There could be more breakfast options
Comment from Hotel Management
26 Aug 2024 by Arnauld - manager, Hotel Management
Dear Oluwaseun, we thank you for taking the time to give a feedback. We duly noted your suggestion of more options for the breakfast. Nonetheless, it seems that you had a pleasant stay with us at the Timhotel, and for that we are happy! Looking forward to welcoming you again
by A verified traveler
Posted 13 Aug 2024 on Hotels
Lovely hotel with really helpful staff
Comment from Hotel Management
13 Aug 2024 by Arnauld - manager, Hotel Management
Dear Chris, thank you for taking the time to write these kind words. We are glad that you so enjoyed your stay with us. Thank you for mentioning the friendliness of the staff. We are looking forward to welcoming you again next time, A bientôt,
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Arnauld - manager, Hotel Management
Thanks!
by A verified traveler
Posted 18 Jul 2024
Good food around and some small shops in every direction. A lot of “adult” shops and clubs in the area so not a complaint or surprise just something that some folks (for better or worse) may like to know. The room keys had to inexplicably (and with no recompense or acknowledgment) be reprogrammed every night- very frustrating after a long day when you are ready to crash. Overall, good value place that was a comfortable hub from which to explore.
Comment from Hotel Management
13 Aug 2024 by Arnauld - manager, Hotel Management
Dear Nathaniel, We are grateful for your review. We are glad that you found good food places around and that you enjoyed the variety of shops in the area. As for the presence of adult clubs nearby, there are some indeed but only in one location along the boulevard. We apologize for the inconvenience of having to reprogram the room keys and will work to improve this process. But the keys are not to be kept around a phone, maybe this is the explanation. We are delighted that you found our hotel to be a comfortable and affordable choice for exploring the region. We look forward to hosting you again soon!
by A verified traveler
Posted 11 Jul 2024 on CheapTickets
I stayed here with my 3 kids and unfortunately my daughter got sick. The staff was so caring and helped me with her. One staff member even went to the pharmacy for us. As a single mom, I really appreciate that.
Before she got sick, we had a pleasant time. I think it’s a good hotel and reasonably priced. Even though we had a great time, I do few the neighborhood is more for young couples, or single people.
Comment from Hotel Management
13 Aug 2024 by Arnauld - manager, Hotel Management
Dear Ms Giron, thank you for taking the time to write this nice comment. We are happy and proud that you felt so good about the care and help the whole team was able to provide for your sick daughter. This is the essence of our work, and we are grateful that you so appreciated it. Besides that, we are also glad that you enjoyed your stay, despite the feeling you had about the neighborhood. The neighborhood is indeed very different if you turn right or left when exiting the hote it seems you chose to turn right. A bientôt
